Senior Client Lead – The Barn, Aarhus

2 weeks ago


Århus, Århus Kommune, Denmark Theinsideout Full time

Are you ready to join The Barn and be a strategic partner to some of Arla's most exciting brands, all while working with a passionate group of people to deliver world-class creative work?

We are seeking an experienced Senior Client Lead to join our global in-house agency.

The Barn is Arla's in-house agency. We were created in 2019 to help Arla's global and local brands win in a world of increasing media complexity. Our growth and success have been tremendous, and today we have a strong team specializing in creative development, strategy and planning, tech and data, media buying and production.

We work across markets with 40+ brands from Lurpak, Castello and Starbucks to Danish icons such as Cocio and Kærgården. We have 130+ colleagues from everywhere in between the Philippines, France, and Argentina. And we've just begun. We have our hands in every step of the process, from business planning for our brands, campaign strategy to creative executions.

How you will make an impact

In this pivotal role, you will lead and manage a portfolio of clients, ensuring high creative output, client satisfaction, and profitability. If you're ready to make a significant impact and drive growth, we want to hear from you

Your key responsibilities will be

  1. Client Leadership: Strategically leading and managing a portfolio of clients to maintain a healthy pipeline and business.
  2. Client Satisfaction & Growth: Ensuring client satisfaction, revenue growth, and profitability through innovative strategies and high creative standards.
  3. Stakeholder Engagement: Conducting regular meetings with key client stakeholders (Brand Director and/or Sr Brand Manager) to foster collaboration and identify new opportunities.
  4. Annual Planning: Leading yearly planning processes to secure retainer commitments and drive client relationships forward.
  5. Strategic Partner: Acting as a strategic sparring partner to clients and internal teams, providing ongoing consultation and advice.
  6. Pitch & Revenue Generation: Pitching new project ideas to clients, securing revenue and profitability of your client portfolio.
  7. Team Leadership: Informally leading the core brand team across your portfolio, building relationships, driving engagement, and aligning on ambition levels.
  8. Project Management: Receive all briefs as the client entry point and set internal ambitions for projects, before handing them over to an Account Lead who successfully manages the project.

What are we looking for?

As a Senior Client Lead, you bring a minimum of 5 years of experience from either the agency side in senior account management roles or from the client side in brand management or similar. Your background should include significant exposure to brand strategy and creative development, showcasing your ability to lead and inspire teams.

You possess a range of core competencies:

  1. Strategic skills/Initiative: You are proactive and take the initiative to drive strategies forward. You identify opportunities for improvement and are committed to implementing positive changes. You are able to add value when discussing brand plans with senior stakeholders and have a perspective on how to grow brands and achieve long-term objectives.
  2. Exceptional Communication skills: You excel in communication, both verbally and in writing, and are fluent in English. You communicate and present clearly to various audiences confidently in a way that engages them, achieves your desired outcome and builds strong relationships.
  3. Informal Leadership & Ambition: You are ambitious and eager to lead informally, with a can-do attitude. You motivate and inspire your colleagues to achieve high standards and creative excellence.
  4. Flexibility: You are flexible and thrive in dynamic environments. You handle changes in projects or priorities with ease and maintain focus on achieving goals.
  5. Interpersonal skills/Relationship Building: You excel at building and maintaining strong, trust-based relationships with both clients and colleagues, fostering an environment that paves the way for individual success and success of the work.

What do we offer?

This is your shot at joining an international agency with an entrepreneurial mindset. An agency with full in-house capabilities covering everything from digital media buying/planning, tech/development, creative, strategy and on-site production. You'll work with people from France, The Netherlands, Argentina, the Philippines and many other lovely places. Some say The Barn is one of the best places they've ever worked. Must be the informal atmosphere. Or the drive. Maybe both. We've built the agency ourselves from the bottom up just the way we like it: Human, ambitious and fun.

Application and contact

If this sounds like the opportunity you've been waiting for, we'd love to hear from you We will be reviewing applications on a rolling basis, so we encourage you to submit your application as soon as possible. Please note that the position will be closed once we find the right candidate.

For additional information, please e-mail Head of Account Management Lotte Yde Knudsen (loknu@arlafoods.com).

We have a purpose for Good

At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply anchored in our organisation and founded on our commitment to respecting human rights, increasing access to healthy dairy nutrition, inspiring good food habits, and improving the environment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?

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