Engineering Manager
3 weeks ago
Pandora is the world's largest jewellery retailer and is committed to providing an exceptional customer experience. We are seeking a dynamic and experienced Engineering Manager to join our team to lead engineering initiatives across our e-commerce platforms.
About the Role:
The successful candidate will have exposure to microservice ecosystems, API-first, cloud-native, headless applications and architectures, with a strong preference towards front-end development. The Engineering Manager will devise and implement an organizational engineering strategy, manage engineering processes, and develop software engineering competencies across multi-disciplined product teams.
Key Responsibilities:
- Lead and manage the engineering team, ensuring high-quality deliveries across e-commerce platforms.
- Seek to understand and improve through data points.
- Act and lead with humility and integrity at all times.
- Develop and implement an organizational engineering strategy aligned with business goals.
- Foster a culture of innovation, continuous improvement, and excellence within the engineering team.
- Set high standards of craftsmanship and optimal efficiency, continually raising the bar through consistent skills development practices, talent management, coaching, and the effective use of metric frameworks (e.g., SPACE, DORA, etc.).
- Utilise metrics frameworks to incentivise performance goals in alignment with product line and domain objective key results (OKRs).
- Act as a key contributor and front-end subject matter expert alongside peers to ensure the progressive development of our overall composable e-commerce architecture.
- Manage, enable and lead engineering colleagues, teams and processes to ensure the efficient and effective delivery of technology solutions.
Technical Expertise:
- Lead, oversee and facilitate the development of a hybrid frontend ecosystem encompassing a strategic micro frontend architecture alongside a server-side rendered platform.
- Provide expert-level technical leadership and guidance in software architecture, code configuration management, and CI/CD tooling.
- Demonstrate efficacy through the continuous adoption and implementation of modern software engineering practices across development, testing, and deployment (e.g., trunk-based development, feature flagging, release agility).
- Spar with management and architecture peers to raise the overall bar across engineering while ensuring practices across our front-end platforms align with those undertaken within other areas of our composable architecture.
- Raise quality standards through shifting good practice left and effectively implementing and monitoring quality gates and robust CI/CD pipelines.
- Strive to continuously automate and improve team practices.
Team Development:
- Coach, mentor, and develop internal and partner engineering colleagues, fostering professional growth and development.
- Build a high-performing engineering team through effective recruitment, training, and retention strategies.
- Promote a collaborative and inclusive team environment.
Key Skills and Qualifications:
- 5+ years experience as an Engineering Manager or similar role within the retail or consumer goods sector.
- 10+ years experience within the e-commerce domain as an engineer or engineering leader.
- Excellent leadership and management skills, with the ability to lead and mentor internal and partner colleagues.
- A proven track record bringing teams together and enabling individuals to reach their true potential.
- Experience managing international teams, with a keen passion for building diverse, inclusive environments.
- Strong background in leading engineering and assurance across e-commerce platforms.
- In-depth knowledge of software architecture, code configuration management, CI/CD tooling, pipelines, and quality gates.
- Strong problem-solving skills and the ability to devise innovative solutions to complex technical challenges.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.
- Experience with Agile and DevOps methodologies.
Preferred Qualifications:
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- Familiarity with the latest industry trends and emerging technologies in retail and consumer goods.
- Engineering experience developing microservices, backend e-commerce platforms, and API-first/cloud-native applications.
We hope we've awakened your curiosity and look forward to receiving your application. If you see yourself in the position and would like to become a part of Pandora's future, we look forward to hearing from you
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