CRM Casino Executive

1 week ago

Copenhagen, Copenhagen, Denmark Medier Agency Full time

Medier is seeking a dynamic and experienced CRM Manager to join the Country Manager team in Copenhagen. As CRM Manager, you will be responsible for developing and executing strategic CRM programs aimed at enhancing customer relationships, driving revenue growth, and maximizing customer lifetime value.

Key Responsibilities:

  1. Develop and implement multi-channel CRM strategies through a data-led approach, to drive customer engagement and retention, tailored to the look and feel of our brands.
  2. Monitor and optimize CRM campaigns and customer journeys to improve customer experience.
  3. Monitor KPIs related to customer engagement, retention, and revenue, to provide regular reports and insights to stakeholders.
  4. Analyse customer behavior and assess its impact on business KPIs.
  5. Segment customers based on behaviors to tailor offers and come up with effective campaigns and promotions aimed at maximizing revenue and retention.
  6. Stay up to date with industry trends, while also monitoring competitors to ensure our brands maintain best practices and being competitive.
  7. Collaborate with various departments to ensure cohesive promotion and offers that align with the overall business objectives.

Qualifications:

  1. Proven CRM experience (2+ years).
  2. 1+ years in iGaming.
  3. Knowledge of CRM systems.
  4. Experience with data analytics and reporting tools.
  5. Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders and build strong relationships.
  6. Analytical mindset with the ability to interpret data, derive actionable insights, and drive strategic decision-making.
  7. Results-driven approach with a focus on delivering measurable business outcomes.

*Your CV should be in English

Seniority level

Not Applicable

Employment type

Full-time

Job function

Business Development, Customer Service, and Management

Industries

Gambling Facilities and Casinos

#J-18808-Ljbffr

  • Danish CRM Manager

    4 weeks ago

    Copenhagen, Copenhagen, Denmark Triskel Consulting Full time

    Our client is a digital services provider operating within the iGaming field. Their CRM team is at the core of their growth, driving retention, engagement, and long-term success. As they continue to grow, they are looking for a CRM Manager to focus on the Danish speaking market, creating localized and effective campaigns that drive results across both casino...

  • CRM Executive

    1 week ago

    Copenhagen, Copenhagen, Denmark LeoVegas Group Full time

    ABOUT THE ROLEYou own and drive data-driven CRM strategies to enhance player engagement, loyalty, and lifetime value in your market. Your primary responsibility will be to design and execute end-to-end scalable regular ad-hoc campaigns, while leveraging automation and segmentation to build fully automated player journeys. Working in close collaboration with...

  • CRM Manager

    1 day ago

    Copenhagen, Copenhagen, Denmark beBee Careers Full time

    We're seeking an experienced CRM Manager to join our team in Copenhagen and drive customer relationship management strategies forward.About the Role:Develop and execute data-driven CRM campaigns to enhance customer engagement, retention, and reactivation.Create personalized communication using email, SMS, push notifications, and in-platform messaging.Analyze...

  • Senior CRM Strategist

    6 days ago

    Copenhagen, Copenhagen, Denmark beBee Careers Full time

    Job Description">Customer Lifecycle Manager Role: This position is responsible for leading the strategic development and execution of global CRM communications, as well as the continued development of our loyalty program. The successful candidate will have experience in senior-level CRM roles, hands-on experience with marketing automation platforms, and...

  • CRM Specialist

    4 weeks ago

    Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full time

    Are you passionate about customer engagement, loyalty, and data-driven marketing? Join Liewood as a CRM Specialist and play a pivotal role in shaping our direct-to-consumer (DTC) CRM strategy.This is an exciting opportunity to enhance customer experiences and drive loyalty in a rapidly growing, purpose-driven company.Key ResponsibilitiesDevelop and implement...

  • CRM Specialist

    1 week ago

    Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full time

    Are you passionate about customer engagement, loyalty, and data-driven marketing? Join Liewood as a CRM Specialist and play a pivotal role in shaping our direct-to-consumer (DTC) CRM strategy. This is an exciting opportunity to enhance customer experiences and drive loyalty in a rapidly growing, purpose-driven company. Key Responsibilities Develop and...

  • Global CRM Strategist

    24 hours ago

    Copenhagen, Copenhagen, Denmark beBee Careers Full time

    Senior CRM & Loyalty Strategist">We are looking for an experienced Senior CRM & Loyalty Strategist to lead the development and execution of our global CRM communications and loyalty program.This senior role involves shaping and deploying Pandora's global CRM and loyalty strategy, influencing team direction and the broader company roadmap.Key responsibilities...

  • CRM Campaign Manager

    1 day ago

    Copenhagen, Copenhagen, Denmark Triskel Consulting Full time

    Our client is a digital services provider operating within the iGaming field. Their CRM team is at the core of their growth, driving retention, engagement, and long-term success. As they continue to grow, they are looking for a CRM Campaign Manager.Were looking for a Senior Campaign Manager to take the lead on their biggest and boldest campaigns, think...

  • Danish Speaking CRM Specialist

    1 day ago

    Copenhagen, Copenhagen, Denmark beBee Careers Full time

    Customer Relationship Management (CRM) is a vital component of any successful business. Our client is no exception, and they are now seeking a Danish-speaking CRM Manager to join their team in Copenhagen. This role will be responsible for developing and executing CRM campaigns that enhance the customer journey, ensuring top-tier customer engagement,...

  • Digital Marketing and CRM Professional

    24 hours ago

    Copenhagen, Copenhagen, Denmark beBee Careers Full time

    Take Your Career to the Next Level as a CRM ManagerWe are seeking a highly skilled CRM Manager to join our team in Copenhagen and drive customer relationship management strategies forward.About the Role:Develop and execute data-driven CRM campaigns to enhance customer engagement, retention, and reactivation.Create personalized communication using email, SMS,...