Managed Services Manager

1 week ago

Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full time

This position is based at our office in Roskilde, Denmark and you will be joining our Vendor Management function within Operations & Infrastructure. The Vendor Management function is in charge of the day to day management of our strategically most important vendors, supporting BEC's tech transformation journey.

As team lead you will have the possibility to manage a newly establish vendor management team focused on one of our selected strategic partners. You will manage a team of contract managers, vendor finance specialists and data analysts, and ensure that we, through our vendors, deliver stable and secure operations, to satisfy our customers' needs.

Your direct manager will be Stine Mikkelsen, Area Director, Vendor Management.

Primary tasks and responsibilities include:

  • Day to day management of partnership with one of our selected strategic partners.
  • Management of a team of contract managers, vendor finance specialists and data analysts, located in Denmark and Poland. Help set up the team by recruiting the right resources.
  • Set direction and concrete objectives for the team to follow, reflecting our BEC core priorities.
  • Interact with multiple stakeholders across BEC and the vendor, ensuring smooth day to day operations.
  • Set up and drive processes defining the work to be delivered by vendor management and ensure that we follow such processes.
  • Participate in initiatives to further develop the relationship with our selected partners.
  • Work closely with team lead(s) covering other strategic partners, to ensure knowledge sharing and optimization initiatives, supporting the transformation journey that BEC is on.
  • Manage day to day governance with the selected partner.
  • Manage external consultants and consultancy agreements.
  • Support internal risk and compliance initiatives, including audit activities.
  • Ensure compliance with BEC policies and procedures.

To succeed you will have:

  • A curious mind with an open nature and desire to knowledge-share with others.
  • Positive, open-minded, diplomatic, structured, detail-oriented and problem-solving mindset, is an advantage.
  • Experience within IT outsourcing, IT contracts and finances, and management of teams, is an advantage.
  • Fluent in English (written and spoken).

Be your best self with BEC's Benefits

We offer a diverse range of benefits for our employees. Here are just a few of them:

  • Healthy, varied lunch and fruit in the canteen.
  • Active staff associations: yoga, cycling, gokart, games, running, bowling etc.

What does the recruitment process look like?

  • Send us your CV: We want to get to know you.
  • Screening call: Let's chat and see if we're a match.
  • Meet your future manager and team: See who you'll be working closely with.
  • Personality and cognitive test: Let's learn more about you.
  • Meet our talent partner and your future manager once more: Get feedback on your test results.
  • Time to sign the contract: We're ready to welcome and onboard you to BEC

Make us aware of your talent

We are an equal opportunities employer. We hire top talent regardless of race, religion, color, national origin, sexual orientation, gender identity, and age. We encourage all qualified candidates to apply. See our full list of vacancies at https://www.bec.dk/en/vacancies/.

You can also learn more about BEC by browsing our company culture book: wearebec.pdf.

Join a community of people sharing great ambitions

BEC is a financial technology company creating IT solutions for Danish banks. Together, we enable their customers to invest online, take out loans and transfer money. In other words, everything it takes to run a bank.

We have 1,700+ employees spread across five locations in Denmark and Poland. We collaborate in a flat hierarchy with a high degree of mutual trust. Here, great ideas have no rank, and we invite everybody to chip in to create the strongest banking solutions for Danish society.

#J-18808-Ljbffr

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