IT Service Management Specialist
2 weeks ago
At NKT A/S, we are seeking a skilled IT Service Management Specialist to join our team in Kaunas. As an expert in ITSM, you will be responsible for the development and maintenance of our IT service management platform.
The ideal candidate will have experience with web application development using Java, JavaScript, HTML, CSS, and related frameworks and tools. Additionally, they should have knowledge of IT service management principles, including ITIL.
This is a great opportunity to work on challenging projects and collaborate with a cross-functional team. You will be part of an international team based in Kaunas, Lithuania, Karlskrona, Sweden, and Chennai, India.
Key Responsibilities:- Develop and maintain the ITSM platform for NKT Group
- Design, develop, test, and maintain features and modules for ServiceDesk Plus
- Ensure continuous improvement backlog initiatives are implemented as planned
- Bachelor's degree in Computer Science or a related field
- At least 3 years of experience in web application development
- Experience with IT service management principles and ITIL
- Familiarity with DevOps principles and tools
- Strong problem-solving and analytical skills
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