Senior Site Reliability Engineer

2 weeks ago

Copenhagen, Copenhagen, Denmark Dixa Full time

Permanent employee, Full-time · Copenhagen
Your mission
Do you want to work with a team that's building a SaaS product and platform at the center of a major new movement towards conversational customer engagement and customer friendships? And do you want to be one of the first to come in and instil the right practices, processes and tools that will ensure performance and reliability as we scale the business? In a cool office in the center of Copenhagen? Then read more about our role at Dixa and join us as our new Site Reliability Engineer You'll be working as part of the wider product and engineering team on exciting projects with plenty of technical challenges to get your teeth into and plenty of wonderful, smart people to work with.
What you will be doing

  • Maintain and develop existing cloud infrastructure
  • Monitor and optimize cloud resources to ensure availability and scalability
  • Troubleshoot cloud-related infrastructure incidents and issues
  • Support automation projects, writing infrastructure as code (IaC) for provisioning and scaling resources (typescript)
  • Propose and implement improvements to cloud operations processes
  • Participate in system design consulting, platform management, and capacity planning
  • Be on an on-call (OpsGenie) rotation to respond to incidents that impact availability

Your profile

  • You're an analytical human capable of understanding entire systems, how all the parts fit together, how the data flows through, and where it can and will go wrong
  • You're excited by delivering high-quality software
  • You're a master of Kubernetes, Cloud (AWS preferred), Docker, and monitoring solutions
  • You have worked in a similar environment when you were responsible for designing/architecting tooling and automation and love the challenge of a fast-paced team
  • You are creative and curious and like to solve hard problems. You are open-minded and a good listener when it comes to other peoples' ideas and voice your own ideas with confidence
  • You are supportive and encouraging by nature, strive to be the best version of yourself, and lift those around you up
  • Working in a team comes naturally to you, you are easy to work with and value others' input
  • You are ambitious and want to make a difference where you work. You are eager to contribute to a positive and productive work environment

About us
Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experience that unlock loyalty. Dixa's Conversational Customer Service Platform combines powerful AI with a human touch to deliver a personalized-service experience that scales. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good To Go, Hello Print and Wista.

We started out as four friends around a kitchen table, on a mission to radically change the customer service space, while building a people-first and values driven culture from the get-go.

Now, we're in scale-up territory, backed by incredible VCs (raising Series C in July 2021), and 120+ exceptional Dixaterians working with us in Copenhagen, London, the US, France, Germany, Spain, Australia and remotely.

The incredible momentum is fuelling our mission to once and for all eliminate bad customer service and create a world in which all people are welcomed by their favourite brands with the warm familiarity of a friend.

Please note
The qualifications and experiences listed in this job description are a loose guide to what we're looking for. We'd still love to hear from you if you have more or less experience, so long as the core skills can be demonstrated.

An equitable future
We are proud that people from all over the world have combined forces to give Dixa a universal perspective. We are always learning, and we appreciate that there are perspectives and experiences which many of us do not fully understand - yet.

We want our Dixaterians to bring their true selves to work, irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background. We're committed to learning, growing and educating ourselves on experience outside of our own because we believe everyone deserves an equitable future.

What's in it for you?
Of course, there are the standard things, like competitive salary and a decent pension plan, that includes life and health insurance (in the majority of locations). But, there's also so much more, such as flexible working, autonomy, learning, meaningful work, future planning (family health and retirement) and other bits and bobs (i.e socials and food). You can find out more on our careers page

We are looking forward to hearing from you
Thank you for your interest in Dixa. Please fill out the following form. Should you have difficulties with the upload of your data, please send an email to careers@dixa.com.

#J-18808-Ljbffr

  • Site Reliability Engineer

    3 hours ago

    Copenhagen, Copenhagen, Denmark Aura Recruit Ltd. Full time

    My client is looking for a Site Reliability Engineer (SRE) to join their growing team in Copenhagen. Their platform powers real-time conversational customer engagement software, helping brands connect effortlessly with customers.What You'll DoOptimise and automate infrastructure to ensure scalability and reliabilityMaintain and enhance our AWS, Kubernetes,...

  • Site Reliability Engineer

    4 weeks ago

    Copenhagen, Copenhagen, Denmark Aura Recruit Ltd. Full time

    Direct message the job poster from Aura Recruit Ltd.My client are looking for a Site Reliability Engineer (SRE) to join their growing team in Copenhagen. Their platform powers real-time conversational customer engagement software, helping brands connect effortlessly with customers.What You'll DoOptimise and automate infrastructure to ensure scalability and...

  • Site Reliability Engineer

    18 minutes ago

    Copenhagen, Copenhagen, Denmark Aura Recruit Ltd. Full time

    Direct message the job poster from Aura Recruit Ltd. My client are looking for a Site Reliability Engineer (SRE) to join their growing team in Copenhagen . Their platform powers real-time conversational customer engagement software , helping brands connect effortlessly with customers. What You'll Do Optimise and automate infrastructure to ensure scalability...

  • Site Reliability Engineer Leader

    3 days ago

    Copenhagen, Copenhagen, Denmark The HubDanske Bank Full time

    We are seeking a highly skilled Site Reliability Engineer to join our team. The successful candidate will be responsible for building and managing the company's infrastructure, ensuring high availability and performance.The ideal candidate will have a strong background in cloud computing, particularly AWS, and experience with containerization using...

  • Site Reliability Engineer

    1 week ago

    Copenhagen, Copenhagen, Denmark Usemover Full time

    Are you the go-to person for diagnosing complex systems with a calm, methodical approach? Do you thrive on solving high-impact challenges, ensuring systems are robust, reliable, observable and always available? Then you might be our next Site Reliability EngineerAbout MoverMover is a high-tech Danish company revolutionizing the logistics industry. Founded in...

  • Director of Site Reliability

    2 weeks ago

    Copenhagen, Copenhagen, Denmark e-conomic Danmark Full time

    About the RoleWe are looking for a highly skilled and experienced leader to join our team as the Director of Site Reliability. As a key member of our leadership team, you will be responsible for overseeing the development and maintenance of our platform and infrastructure, ensuring high availability, scalability, and reliability.As the Director of Site...

  • Senior Reliability Engineer

    3 weeks ago

    Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full time

    Are you passionate about engineering excellence and ensuring the reliability of cutting-edge technology? Do you want to play a pivotal role in a global initiative that shapes the future of inspection processes?Then you might be our new Senior Reliability Engineer to join our CVT Program team. Read more and apply today for a life-changing careerThe PositionAs...

  • Senior Reliability Engineer

    5 days ago

    Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full time

    Are you passionate about engineering excellence and ensuring the reliability of cutting-edge technology? Do you want to play a pivotal role in a global initiative that shapes the future of inspection processes? Then you might be our new Senior Reliability Engineer to join our CVT Program team. Read more and apply today for a life-changing career The Position...

  • Senior Site Reliability Engineer

    2 weeks ago

    Copenhagen, Copenhagen, Denmark The HubDanske Bank Full time

    Do you want to help the world EV better?We are on the lookout for a talented Senior Site Reliability Engineer.Is this you?As a Senior SRE at Monta, you will help build and manage the Infrastructure at Monta, mainly built on Kubernetes on AWS. You will also be helping and assisting people around the organization with Infrastructure and performance-related...

  • Senior Site Reliability Engineer

    4 days ago

    Copenhagen, Copenhagen, Denmark The HubDanske Bank Full time

    Do you want to help the world EV better? We are on the lookout for a talented Senior Site Reliability Engineer. Is this you? As a Senior SRE at Monta, you will help build and manage the Infrastructure at Monta, mainly built on Kubernetes on AWS. You will also be helping and assisting people around the organization with Infrastructure and performance-related...

  • Site Reliability Engineer

    7 days ago

    Copenhagen, Copenhagen, Denmark SPEEDECK Full time

    Site Reliability Engineer (SRE) (Contract)DescriptionJob Title: Production Environment Manager / Site Reliability Engineer (SRE)Type: HybridTerm: Daily Rate Contract Long Term - Starts with 6 monthsMultiple number of positionsRole OverviewThe Production Environment Manager will be responsible for overseeing and improving the stability, performance, and...

  • Site Reliability Engineering Lead

    2 weeks ago

    Copenhagen, Copenhagen, Denmark The HubDanske Bank Full time

    Company OverviewMonta is a pioneering software company that empowers the EV charging ecosystem. Our mission is to make EV charging simple, accessible, and reliable. We're committed to delivering a seamless experience across all charge point brands, empowering owners with a comprehensive solution.Our growth has been remarkable, with nearly a million monthly...

  • Reliability and Maintenance Engineering Leader

    4 days ago

    Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full time

    About the RoleWe are seeking a highly skilled Reliability and Maintenance Engineering Leader to join our team at Novo Nordisk A/S. As a Senior Reliability Engineer, you will play a pivotal role in ensuring the reliability of cutting-edge technology and shaping the future of inspection processes.In this global initiative, you will act as the maintenance and...

  • Site Reliability Expert

    1 week ago

    Copenhagen, Copenhagen, Denmark Normative AB Full time

    Your Role at Normative">We are seeking an experienced DevOps Engineer to join our Platform Team in Stockholm. As a member of our wider Engineering organization, you will make a real impact on the fight against climate change and play a crucial role in helping companies achieve their NetZero goals.You will design, implement, and maintain our cloud...

  • Site Reliability Engineer

    2 weeks ago

    Copenhagen, Copenhagen, Denmark e-conomic Danmark Full time

    Apply here Are you a driven Site Reliability Engineer with a passion for Infrastructure as Code and Automation? Would you like to contribute to the development of a modern infrastructure on Google Cloud? If so, we might have the right opportunity for youThe Scope of your roleAs our new Site Reliability Engineer, you'll join the SRE team and work closely...

  • Reliability Engineer Leader

    7 days ago

    Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full time

    Senior Asset Management and Reliability SpecialistWe are seeking a skilled professional to lead our asset management initiatives and drive performance improvement across our global operations. As a Senior Asset Management and Reliability Specialist, you will play a critical role in developing and implementing asset management strategies that enhance...

  • Site Reliability Engineer

    4 days ago

    Copenhagen, Copenhagen, Denmark Dalux Full time

    Are you interested and experienced in taking observability capabilities to the next level? Then become a part of our exciting journey of building a new area from the ground up in our scale-up environment. Your new role We are looking for an experienced Site Reliability Engineer to take our observability capabilities to the next level. In this role, you...

  • Site Reliability Professional

    2 weeks ago

    Copenhagen, Copenhagen, Denmark Dixa Full time

    Company OverviewDixa enables companies to deliver customer service as it is meant to be. Our Conversational Customer Service Platform combines powerful AI with a human touch to deliver a personalized-service experience that scales. We power more than 30 million conversations a year and are trusted by leading brands such as Interflora, On, Wise, Deezer,...

  • Reliability Engineering Lead

    2 weeks ago

    Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full time

    About the RoleThe Global Maintenance Strategist will be responsible for developing and implementing maintenance strategies that drive reliability and efficiency across packaging lines globally. This role requires strong technical expertise in reliability engineering and maintenance optimization, as well as excellent communication and collaboration skills to...

  • Reliability Engineer Opportunity

    2 weeks ago

    Copenhagen, Copenhagen, Denmark Dixa Full time

    About UsDixa is a leading provider of customer service solutions, dedicated to creating effortless experiences that unlock loyalty. Our Conversational Customer Service Platform combines powerful AI with a human touch to deliver personalized-service experiences that scale.">Job DescriptionWe are seeking an experienced Site Reliability Engineer to join our...