Product Communication Manager

Are you ready to craft compelling product stories and drive impactful messaging at one of the fastest-growing SaaS companies? Join us and be part of a Product Marketing team of highly driven, motivated people.

The opportunity and what we offer

Formalize is on a scaling journey with significant traction across Europe. As our platform evolves, so does the need to communicate clearly and consistently with customers. We're hiring a Product Communication Manager to take ownership of product updates, customer-facing content, and upcoming product pages.

You'll be part of the Product Marketing team in Marketing, working closely with developers, designers, and the Marketing team to ensure customers understand what's changing and how to make the most of it.

This role is perfect for someone who loves writing, visuals, and structuring helpful content. You'll be based in Aarhus or Copenhagen, with flexibility and a strong sense of team.

Responsibilities

As Product Communication Manager, your job is to help customers and internal teams understand what's changing in our product, why it matters, and how to get the most out of it. You'll own the ongoing product story, from incremental improvements to new feature areas.

• Write clear and engaging product updates and roadmap posts in Canny.
• Own and maintain upcoming product pages on Formalize.com — including content for Risk Management, Incident Management, and Third-Party Supplier Management.
• Collaborate with Product Marketing, Product, and Customer Success teams to ensure content is consistent and easy to use.
• Own and maintain the customer-facing Help Center, including new articles and updates.
• Create short videos, gifs, or visuals to help customers understand new functionality.

Qualifications and about you

• Experience writing product updates, support content, or user education materials.
• Skilled at translating technical detail into user-friendly language.
• Organized and self-motivated, with experience managing content workflows.
• Confident in tools like Canny and Loom or eager to learn them.
• You enjoy being helpful and take pride in content that makes a difference.
• Fluent in English; Danish is a plus, but not required.

About Formalize

Formalize is a tech company founded in 2021 with offices in Aarhus, Copenhagen, Milan, and Madrid. Currently, we have a team of more than 140 people from 13 nationalities operating in multiple European markets. We are one of the fastest-growing SaaS scale-ups.

Our journey started within the whistleblowing compliance sector, highlighted by the award-winning Whistleblower Software by Formalize, which laid the foundation for our success story.

This initial chapter has been about whistleblowing compliance and meeting regulations. Along the way, we established strong partnerships and a base of satisfied customers. Our commitment was recognized through the best customer support, which earned us a reputation as a customer-centric pioneer. But now, we have extended our expertise to a larger compliance universe, including data compliance, risk, and privacy.

Formalize helps companies effortlessly navigate and stay ahead in the ever-changing compliance landscape. Our platform continuously adapts to regulatory changes, meeting and foreseeing the evolving needs of our users, ensuring businesses remain compliant and confident in their operations.

Traits that describe our culture and employees:

• We are all very goal-oriented and hardworking.
• We are responsible, and we like accountability.
• We are connecting, and we like to build meaningful relationships.
• We are optimistic and like to laugh and have a positive atmosphere.
• We like to dream big and have clear visions for the future.

Test in the recruitment process

We use talent profiles in the recruitment process. After sending your application, you will receive a link to the test. All candidates who complete the test will be included in the process.

Experience shows it provides the best experience for both candidates and our company. It's not about answering right or wrong, but whether one's talents match the context in which you will work. We want to hire a colleague who thrives and flourishes with us, and therefore, we are looking for an employee who will be a good fit with Formalize to:

• Fit between the person and work tasks.
• Fit between the person and the colleagues in the team.
• Fit between the person and the management.

We know that when this is staged optimally, you thrive and succeed much better in your job.

Recruitment Process

1. Send application and upload relevant information.
2. Completion of personality test.
3. 15-minute online interview with our Talent Acquisition team.
4. 30-minute online interview with our Head of Product Marketing.
5. Case preparation for the last interview.
6. 60 minutes final interview with our Head of Product Marketing and CMO.

Apply by attaching your resume and cover letter. We will hold interviews and hire on an ongoing basis. For more information or questions, please contact our Talent Acquisition team.