Commercial Team Lead til Asset Team
2 days ago
Vil du være en del af et dynamisk team, der spiller en central rolle i at realisere Danske Banks Forward '28-strategi på det kommercielle plan? Er du en erfaren projekt- eller teamleder med en passion for pensions- og investeringsområdet? Vi søger et Commercial Team Lead i Customer Engagement, der kan forbedre vores proaktive indsats og skabe værdi for vores kunder gennem udvikling og implementering af stærke go-to-market-planer.
Bliv en del af Customer Engagement DK
I Customer Engagement DK driver vi den kommercielle agenda på tværs af værdikæden, der dækker en lang række touch points med vores kunder, f.eks. home-page, 1:1 beskeder og leads til vores outbound enhed og specialister. Vores fokus er at optimere eksisterende kommercielle aktiviteter samt udvikle og introducere nye produkter og tjenester på markedet. Vi samarbejder direkte med forskellige forretningsområder i Personal Customers, herunder Retail, Private Banking, Danica og Realkredit Danmark. Vores teams består af 9-10 kollegaer med forskellige specialiseringer inden for markedsføring, kommunikation og Commercial Excellence. Medarbejderne har HR reference i forskellige afdelinger, men arbejder primært for agendaen i Asset teamet.
Vi søger nu en engageret teamleder, som kan styrke vores proaktivitet, og herved skabe værdi for både vores kunder og banken.
Hvad vi leder efter
Succeskriteriet i vores team er todelt og direkte knyttet til vores Forward '28-strategi. Vi styrer kommercielle aktiviteter relateret til salg og vedligeholdelse af diverse investeringsløsninger. Derudover er vi ansvarlige for at bringe nye investeringsløsninger i markedet – herunder nye digitale værktøjer.
Din rolle som Team Lead
Som Team Lead vil du have ansvar for både eksisterende aktiviteter og lanceringen af nye initiativer med fokus på at optimere vores kunders oplevelser. Arbejdet er holistisk og kontinuerligt, da teamet er ansvarligt for både udvikling og opretholdelse af vores aktiviteter. Du vil:
- Planlægge og prioritere teamets aktiviteter i overensstemmelse med vores forretningsmål.
- Fungere som kontaktperson for forretningsområderne inden for pension og investering.
- Samarbejde med et bredt netværk af ledere og stakeholders.
- Sikre de rette ressourcer og yde støtte til teamet.
- Udvikle og vedligeholde vores kommercielle leverancer og projektplan (Kanban-struktur).
- Give feedback til teamets ledere for at fremme deres udvikling.
Hvem er du?
Du har erfaring med tværfunktionelt arbejde og projektledelse. Du arbejder holistisk og kan kombinere strategisk segmentering med en differentieret tilgang på tværs af marketing- og kommunikationskanaler for at skabe optimale kundeoplevelser. Vi leder efter en analytisk profil, der tænker databaseret og har en stærk kundecentreret tankegang. En af dine styrker er at motivere og inspirere andre, og du har stærke stakeholder management færdigheder.
Din profil inkluderer også:
- Erfaring fra den finansielle sektor og tematisk indsigt.
- Evne til at balancere operationelle og udviklende opgaver.
- Stærke samarbejdsevner og erfaring med indirekte ledelse i en matrixorganisation.
- Flydende på dansk og engelsk.
Hvad tilbyder vi?
Vi tilbyder en rolle, hvor du vil arbejde tæt sammen med dygtige kolleger og få en dyb forståelse for Danske Banks værdikæde. Du vil opleve et uformelt arbejdsmiljø, hvor det er sjovt at gå på arbejde, og hvor tæt samarbejde på tværs af teams er nøglen til succes. Du vil få indflydelse og mulighed for at gøre en forskel for vores Forward '28-strategi og navigere i et bredt udsnit af kommercielle discipliner.
Interesseret?
Har du spørgsmål til stillingen, er du velkommen til at kontakte Head of Customer Engagement DK, Frank Windeløv, på +45 29 21 46 86. Vi afholder samtaler løbende, så send din ansøgning og CV hurtigst muligt, dog senest den 22. februar.
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