Senior Project Manager

4 days ago

Århus, Århus Kommune, Denmark Systematic Full time

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Senior Delivery Project Manager

Join us to drive smooth product deliveries, lead an expert team and ensure top-tier support for our CIS customers.

What you'll be doing
As a Delivery Project Manager, you will lead the Delivery and Service Request team, ensuring the seamless handover of product deliveries (releases) to our customers. You will collaborate closely with customers to prepare them for operations and establish effective support structures. Additionally, you will oversee the Service Desk setup, working with our Customer Operations team to provide high-quality support and service. Your role will be key in driving smooth transitions, fostering strong customer relationships and optimising our delivery and support processes.

In this role, you will:

  • be responsible for delivery and support services to our customers, acting as the main point of contact and ensuring full product delivery responsibility as the main contractor
  • coordinate with subcontractors on support and delivery
  • manage and delegate tasks within the Support and Delivery teams
  • plan QA processes for the Support and Delivery set-up in cooperation with the QA team
  • be responsible for driving tools and processes, including ITIL and our ITSM system
  • drive continuous improvements and foster a learning environment internally in the teams and in the collaboration with customers.

The team
You will join a strong and collaborative management team of five Project Managers, working closely across the value chain to drive success. Our large development organisation consists of five agile scrum teams, each supported by dedicated customer project managers, a delivery team and a support team. You will be leading your own team of 10–15 highly skilled professionals, where your leadership will be key in fostering growth and supporting their professional development.

Together with your team, you will contribute to our Columna CIS product – a cutting-edge electronic health record (EHR) system used across three Danish regions. Columna CIS streamlines patient care by supporting clinical tasks, medical history and treatment documentation. With ongoing plans for international expansion, this is a great opportunity to contribute to a growing project in health care.

What we're looking for
We are looking for a Project Manager who is motivated to take ownership of delivery and support operations to ensure smooth transitions for our customers. Much of your success will be defined by the satisfaction and trust of our customers.

  • has min. five years of project management experience within complex software development
  • brings strong leadership skills, with a passion for mentoring and developing teams
  • has experience with technical project management and subcontractor coordination
  • has experience with operations set-up (infrastructure operations and applications operations, this is seen as a plus)
  • is fluent in both English and Danish, and thrives in an international work environment.

Please note that you must be able to present a clean criminal record and have lived in a NATO and/or an EU country for the past seven years as we work with security-classified projects.

Never stop developing
Systematic is truly international, proudly Danish and uniquely people-centric. Together, we write intelligent and innovative code to drive progress and improve lives. We develop IT solutions that make a real difference where it matters most. This is why we never stop developing. Here, there is room to be professional and personal. Systematic is not just a place to work but a place to belong.

Start your development here
We will be assessing applications on an ongoing basis as we wish to welcome our new colleague as soon as possible, so click Apply Now and send us your CV today. If you have any questions, you are always welcome to contact us on tel. +45 8943 2000 and ask for Trine Lind Madsen, Program Manager.

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