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Supply Chain Specialist

2 weeks ago

Copenhagen, Copenhagen, Denmark ˚MEQU Full time

˚MEQU Copenhagen, Capital Region of Denmark, Denmark

Supply Chain Specialist

Join °MEQU as we embark on an exciting growth journey and seek a new Supply Chain Specialist for our Operations.

Seize this opportunity if you want to be part of our dynamic team in Copenhagen and help us shape the future of critical care.

At °MEQU we empower healthcare professionals to combat hypothermia and save lives with our innovative °M Warmer System; a portable blood and IV fluid warmer that heats fluids to body temperature within seconds. Used by military forces, emergency medical services, rescue helicopters, and hospitals globally, our system is trusted in the most demanding environments. We achieved CE-marking in 2018 and U.S. FDA 510(k) clearance in May 2024. As we continue our growth and expand into new markets, we are committed to delivering cutting-edge, user-friendly healthcare solutions.

We have offices at Symbion, Fruebjergvej 3, 2100 Østerbro.

The role you will fill

As our new Supply Chain Specialist, your area of responsibility will be sales order handling and complaint handling for a dedicated geographical area.

You will be part of our Operations department and report to the Operations Director in °MEQU. You will establish a close cooperation with our Order and Logistics Manager and our Purchase Manager.

All manufacturing and shipping to our distributors and in some cases, end-users take place at external partners (contract manufacturers).

THE POSITION

The workplace is located at MEQU offices with some flexibility to work from home.

As Supply Chain Specialist your primary tasks will consist of:

  1. Supporting Sales in all aspects of customer order processing such as quotations, order entry, order confirmation, delivery and shipping documents, invoicing, etc.
  2. Handling of customs declarations and related documents like Certificates of Origin.
  3. Coordination regarding Complaint handling – including initial registration of the complaint and arrange return shipments and replacements. As MEQU sells Medical Device under ISO13485 the complaint handling is done per written procedures in close collaboration with Operation, R&D and RA-QA.
  4. General customer support – related to Delivery time, shipping cost and many other questions.

Periodically, there will be a need for assisting our purchase function with planning and registering purchase orders and handling of non-conformities to/from our Suppliers.

For the right person there will also be opportunity to take part in the improvements of our order handling and supply chain processes in general.

ABOUT YOU

You have several years of experience from a similar position within sales order handling and arranging shipments ideally from a company within the Medtech business or a similar, strongly regulated high-tech business environment.

You are now ready to join a young and vibrant MedTech scale-up and contribute to the fast development of our Customer Service as well as the cross-organizational cooperation with other departments.

  1. A bachelor's degree in supply chain management, Business Administration, Operations Management, Purchasing, or an equivalent combination of education and work experience.
  2. 3 - 5 years' practical experience in supply chain management support and/or sales support.
  3. You have a high proficiency in English, strong IT skills (Order management systems, ERP, MS Office (especially excel), and experience in digitizing/automating workflows.
  4. It will be of advantage if you have experience from a "shipping environment" with the related job tasks: export declarations, customs clearance, etc.
  5. You have a structured and systematic approach to solving tasks. You have attention to details, and you are service-minded.
  6. As a person, you enjoy working independently, trying new things, and managing a working day with deadlines and changeability.

Mequ is characterized by a strong culture of cross-functional collaboration and a striving to optimize working processes. In this role, you will work closely with Sales, Research & Development and Production.

Since the company is undergoing a development with increased growth, it must be expected that the job description can be continuously adjusted with more and/or other tasks.

APPLY

An external HR Specialist will be involved in the recruitment process.

Send your CV and application to

OR use Easy Apply.

For more information about the recruitment process contact: Nils Munck: +45 53573274.

For questions related to the position, contact Niels Trebbien: +45 21743828.

We kindly ask you to apply as soon as possible: we will be conducting interviews with candidates on an ongoing basis.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Medical Equipment Manufacturing
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