CX Sales Associate
1 day ago
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Who are we?
SAP Customer Experience (CX) is a line of business organization (LoB) within SAP focusing on supporting customers to drive topline growth and improve the customer experience towards their end-customers. CX plays an important role in supporting SAP’s growth ambitions to be the #1 Enterprise Application and Business AI Company on the market. The CX solution portfolio enables companies of all sizes to manage their customers in today’s demanding customer-centric environment in areas such as Digital Commerce, Customer Data Management, Marketing, Sales, and Service. SAP is on a journey to redefine the traditional CRM segment and is best placed to support customers in driving new innovation and efficiency through end-to-end business process support, Business AI, and leading cloud-native technologies and partnerships in the CX space.
You will be part of a passionate Nordic CX team with vast experience in supporting customers through their customer experience transformations and will enjoy working in a high-paced environment. Furthermore, you will get the opportunity to take ownership of your territory, from planning to execution and support your sales teams to new heights through customer focus, creativity, and teamwork. In this role, you will work in close collaboration with the wider SAP Industry Sales teams and your extended virtual Account Team.
Your focus will be – demand generation and growth:
- Build demand for SAP Customer Experience (CX pipeline) within territory.
- Develop and nurture CX projects (Opportunities) into and winning business projects.
- Close the winning business project and handover to Customer Success for successful project execution.
You will drive the full sales funnel - from finding leads, contacting leads, to nurturing leads into an opportunity and drive the sales process to closing (and handover to Customer Success). Resources to help you accomplish this will be your Nordic sales/Presales team and SAP CX Sales and Marketing assets. Fast onboarding and education into SAP CX will be provided.
Tasks:
- Complete CX training and make a plan for how to build and develop your territory.
- Actively generate demand and manage opportunities to close sales through effective execution of sales strategies.
- You will have CX responsibility for your own customers (existing and new).
Profile:
We are looking for a “can do and startup mindset” – a sales profile that understands where to add value with SAP CX solutions. Communication and presenting skills need to be at a high level. It would be a plus if you have experience and knowledge within:
- Demand generation (not only from within software).
- Sales experience (not only from within CX and IT).
- CX experience (SAP and other).
- Understands how to build a winning business case/proposal.
- Education from business lines like CBS.
Languages: Danish, perfect in writing/spoken and English: business level.
SAP offers an opportunity to work with state-of-the-art business focused CX portfolio and some of Denmark's large customers.
Contract information:
Start date: February 2025
6-month limited contract aiming to be extended.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 413200 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.
Job Segment: ERP, Cloud, SAP, Data Management, Technology, Data, Sales
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