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Vejle, Vejle Kommune, Denmark Siemens Gamesa Full timeDelegation Support ManagerSiemens Gamesa is a global leader in energy technology, committed to making sustainable, reliable, and affordable energy a reality. As a leading player in the wind industry, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community.We are now...
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Delegation Support Specialist
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Support specialist søges til Supportcenter, 24/7
2 months ago
Vil du yde god support til sygeplejersker, så de kan passe patienter? – Forestil dig at du gør det hjemmefra og at du af og til har fri på en hverdag
Jobbet og dine opgaver
Regionen er i fortsat udvikling og it-opgaverne bliver tilpasset for at kunne understøtte denne udvikling. Når it-systemerne ikke fungerer optimalt, er det supporterens opgave at hjælpe brugerne med at finde fejlen og rette den – vi yder support til såvel administrativt som klinisk personale.
På dagvagter arbejder du sammen med Incident Responce Teamet om overvågning i Zabbix eller supporterer dine kolleger i administrationen og psykiatrien sammen med Servicedesken.
Du vil naturligvis få en grundig oplæring inden du slippes løs.
Ved behov kan du ringe til driftsvagter, netværksvagt eller ledelsesvagt som er på tilkald aften, nat og weekend.
Faglige kvalifikationer
Du er uddannet it-supporter eller har en anden it-baggrund og kan dokumentere erfaring med support i en større organisation.
Din person
Du sidder ikke og venter på at få opgaver tildelt men motiveres af at bruge dine evner til at hjælpe andre videre i deres arbejde og derfor er du hele tiden på udkig efter opgaver du kan løse eller berige med vigtig information. Dit liv er tilrettelagt så der er plads til at arbejde på forskellige tidspunkter af døgnet.
Arbejdssted og tider
Arbejdsstedet bliver Regionshuset i Vejle, men efter endt oplæring har du, indtil videre, mulighed for at tage aften- og nattevagter, hjemmefra.
Supportcenter
Afdelingen er en del af Regional IT og består af 24/7-teamet med 8 medarbejdere og en servicedesk med 23 it-supportere. Vi supporterer brugere i regionen i mange funktioner og på alle organisatoriske niveauer.
I tæt samarbejde med ServiceDesk og 24/7-teamet findes Incident Response Team med 8 medarbejdere, som laver 2 line support for brugere i hele regionen. 24/7 og IRT arbejder tæt sammen i dagtiden.
Du vil komme til at arbejde sammen med kolleger i driften samt andre kolleger i Regional IT og på sygehusene, i psykiatrien, på socialområdet og i regionshuset.
Yderligere information
Vil du vide mere om jobbet, er du velkommen til at kontakte funktionschef Anne Tornøe, på tlf. 24 80 18 30 eller chefkonsulent Jørgen Pedersen på 21 24 23 71.
Vi vil bede dig aflevere en straffeattest inden evt. ansættelse.
Stillingen ønskes besat hurtigst muligt. Samtaler forventes afholdt i uge 38.
Din ansøgning
Ansøgningsfristen er den 15. september 2024 . Vi glæder os til at høre fra dig.
Er Region Syddanmark en arbejdsplads for dig?
(2) Regional IT, Region Syddanmark: Oversigt | LinkedIn
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