Customer Success Specialist Aarhus

2 days ago


Århus, Århus Kommune, Denmark Strømlinet Full time

Bliver du motiveret af at skabe gode kundeoplevelser og sikre, at vores kunder får maksimal værdi ud af deres løsninger? Vil du bidrage til udvikling af en strategi for mersalg og fastholdelse af kunder? Så læs med her.

Vi søger en proaktiv medarbejder til vores salgs- og kundeserviceteam. I denne rolle bliver du en del af et positivt og inkluderende team, der arbejder tæt sammen om at løse en bred vifte af opgaver. Vi værdsætter engagement og samarbejde, og din indsats vil være afgørende for at sikre, at vores kunder får den bedst mulige oplevelse.

Dine arbejdsopgaver:

  • Som Customer Success Specialist får du en central rolle i at sikre vores kunder får den bedst mulige oplevelse med vores løsninger. Du vil bruge størstedelen af din arbejdstid på telefonen, hvor du mere konkret vil:
  • ringe til nuværende og potentielle kunder inden for en bred vifte af energiprodukter.
  • indsamle kundefeedback og bidrage til løbende forbedringer af vores løsninger.
  • rådgive vores kunder om vores produkter med fokus på mersalg.
  • bidrage til udvikling af en strategi for mersalg og fastholdelse af kunder.
  • udarbejde statistik og analyser på kundeafgang for at optimere vores indsats.
  • afdække nye muligheder for udgående salg - vi er en virksomhed i vækst med løbende udvidelse af vores portefølje.

Stillingen er dynamisk og giver mulighed for stor selvstændighed og indflydelse på både opgaver og udviklingen af salgsindsatsen.

Hvem er du?

  • Vi forestiller os, at du er en udadvendt og serviceminded person med en naturlig evne til at forstå kunders behov. Du motiveres af at skabe resultater, tage ansvar og finde løsninger. Vi ser gerne, at du:
  • har erfaring med salg eller customer success.
  • er positiv og imødekommende i telefonen og på skrift.
  • er god til at arbejde i digitale systemer.
  • er proaktiv og serviceminded og har lyst til at sælge vores energiprodukter.
  • er flydende i dansk og engelsk – både skrift og tale.
  • har lyst til et job, hvor du bruger størstedelen af din tid på telefonen.

Vi tilbyder dig:

  • En spændende og udfordrende stilling i en danskejet virksomhed, som er i konstant vækst.
  • Sociale arrangementer, pensionsordning, sundhedsforsikring, god kantineordning, attraktive rabatordninger m.m.
  • En organisation med fokus på medarbejderudvikling og trivsel.
  • Løn efter kvalifikationer.
  • Et job i en uformel virksomhed med en flad organisationsstruktur og højt humør.
  • Centralt beliggende kontor i hjertet af Aarhus.

Hvem er vi?

Strømlinet er en danskejet energivirksomhed, der siden stiftelsen i 2017 har haft en vision om at gøre det enklere og mere gennemskueligt at være el- og gaskunde. Vi arbejder aktivt for den grønne omstilling og fokuserer på at tilbyde klimavenlige el-produkter, hvor komplette ladeløsninger til privat og erhverv sammen med internet er vores seneste store produktudvidelse. Strømlinet er en agil virksomhed, hvor der ikke er langt fra beslutning til handling, og vi tilbyder vores kolleger en spændende hverdag med fokus på høj faglighed og work-life-balance.

Interesseret?

Kan du nikke ja til størstedelen af ovenstående punkter, så send os endelig din ansøgning samt dit CV. Stillingen er på 37 timer og opstart er hurtigst muligt. Vi holder løbende samtaler, indtil vi har fundet det helt rigtige match.

Har du spørgsmål til kvalifikationer, jobbet eller virksomheden, så er du velkommen til at kontakte Kundeservicechef, Frederik Kjær-Madsen, på 88 44 44 06 eller eller HR-koordinator, Kamilla Lærkenborg Iversen på 28 49 41 60 eller .

#J-18808-Ljbffr

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