Senior Customer Success Project Lead

4 months ago

Ballerup, Denmark KMD AS Full time

Senior Project Manager
Ballerup, DK, 2750
At KMD, we build digital solutions used by millions of people around the world. These solutions are the digital foundations of our most important institutions, from governments and public services to financial industries and private companies. Our mission is to ensure that they are reliable, accessible, and efficient.
We believe that the future is what you make it. So a career at KMD is a career with purpose and freedom. One where you’ll have a direct hand in improving the lives of people, while being empowered with the resources and autonomy to shape the course of your own professional journey.
Are you a customer-oriented Senior Project Manager ready to enhance your role and project management skills and contribute to the digital needs of public sector Denmark and our clients? If so, read on...
KMD continuously adapts to meet the needs of our customers and society. Our ambition is to seize the opportunities this provides. We are looking for new colleagues to join our consultancy team to influence the way we develop and deliver what our customers need.
As a Senior Customer Success Project Lead, you will become an integral part of our consultancy team at KMD Services, within the Application Development & Modernization department. Your role will be to advise and assist clients with their challenges. Our tasks range from small advisory and pilot projects to large, long-term modernization and development projects. Our senior consultants typically work across the entire value chain, from pre-sales and proposals to project delivery and handover to maintenance – a process we call 'Sell & Deliver.'

Responsibilities:

  • Active participation in sales and proposal work, including writing and proactive upselling
  • Developing plans and selecting the right methods for project and delivery management
  • Leading delivery projects, with responsibility for quality and financials
  • Risk management and project reporting
  • Stakeholder management and effective navigation and communication at C-level and steering committee levels
  • Client advisory in methods and tools selection
  • Review, feedback, and documentation

About You:
As a new colleague, you are ambitious, structured, methodical, persistent, and dedicated to your tasks and responsibilities. You collaborate well, communicate effectively, have strong empathy, and are decisive with a solid impact. You understand the importance of building relationships and achieving results internally and externally through collaboration.

Professional Requirements:
  • Extensive experience in external programs and project management
  • Experience leading delivery teams, including external subcontractors
  • Deep knowledge of relevant methods and tools
  • Strong commercial mindset
  • Ability to communicate difficult messages
  • Risk and conflict management skills
  • Analytical and data-driven approach
  • Professional background in computer science/business administration or similar
  • Minimum of 7 years in project management, including public sector experience
  • Experience with Agile and SCRUM methodologies
  • IPMA, Prince2, SAFe certified
  • Fluent in Danish and English

We Offer:
  • Access to large and challenging clients
  • Collaboration with skilled and ambitious colleagues
  • A strong and active community
  • Opportunities for focused personal and professional development, including ongoing certifications
  • Flexible work options balanced with the value of physical presence with clients and colleagues

About KMD:
KMD is Denmark's largest IT company, providing software and service solutions to the public sector, as well as selected segments in Scandinavia. With over 1,500 customers and a workforce of 2,800 employees, KMD is a subsidiary of NEC Corporation.

Benefits:
Want to know more about the role? Feel free to contact hiring manager: Michael Windall Juhl -

KMD (an NEC company) is committed to providing equal opportunities. Hence, we invite all qualified interested applicants to apply for career opportunities. At KMD all aspects of employment and cooperation including the decision to hire/cooperate with will be based on merit, competence, performance, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected under local anti-discrimination legislation. #J-18808-Ljbffr

  • Senior Functional Safety Engineer

    3 weeks ago

    Ballerup, Ballerup Kommune, Denmark oilandgas Full time

    Are you an expert in Functional Safety looking for a challenging role in the pharma industry? We have an exciting opportunity for a Senior Functional Safety Engineer to lead our pharma automation projects.About UsWe are ABB, a global leader in industrial automation and digital solutions. Our team is dedicated to delivering high-quality solutions that meet...

  • Senior Electrical Project Coordinator

    4 weeks ago

    Ballerup, Ballerup Kommune, Denmark ABB AS Full time

    Role OverviewABB A/S seeks a highly skilled Senior Electrical Project Coordinator to join its team in Middelfart, Denmark. The successful candidate will be responsible for coordinating electrical projects from tender to delivery, ensuring quality and timely execution while maintaining strong customer relationships.About the RoleThis is an exciting...

  • Lead CAPEX Construction Projects Manager

    3 weeks ago

    Ballerup, Ballerup Kommune, Denmark Novo Nordisk AS Full time

    About the RoleWe are seeking a highly experienced Senior Project Manager or Project Director to lead complex CAPEX construction projects from early development to handover. As a member of our R&D Investments team at Novo Nordisk, you will drive strategic initiatives across Labs of the Future, ensuring optimisation, standardisation, and compatibility.Key...

  • R&D Construction Project Lead

    2 months ago

    Ballerup, Ballerup Kommune, Denmark Novo Nordisk AS Full time

    Senior Project Manager/Project Director Opportunity at Novo Nordisk A/SAbout the Role:We are seeking a highly skilled Senior Project Manager or Project Director to join our R&D Investments team at Novo Nordisk A/S. As a key member of our team, you will be responsible for driving complex CAPEX investment projects from early development to handover.Main...

  • Senior Digital Commerce Project Manager for Global Expansion

    3 weeks ago

    Ballerup, Ballerup Kommune, Denmark Columbus AS Full time

    About the RoleWe are seeking an experienced Senior Digital Commerce Project Manager to join our team in Columbus. As a key member of our project management team, you will be responsible for driving the successful planning, execution, and completion of complex projects within our organization.Key ResponsibilitiesProject Planning and Initiation: Define project...

  • Project Technical Leader

    2 months ago

    Ballerup, Denmark oilandgas.org.uk Full time

    Are you looking for an interesting and developing job as a Project Technical Leader working for Power systems Business on turnkey projects with green sustainable solutions and development at one of the largest projects around?As Project Technical leader in our Swedish Power System team, you will be responsible for technical turnkey system solutions in...

  • Senior Pharmacology Research Lead

    1 week ago

    Ballerup, Ballerup Kommune, Denmark Novo Nordisk AS - Nn1 Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Pharmacology Research Lead to join our team at Novo Nordisk. As a key member of our research department, you will be responsible for leading cross-functional teams in the discovery and development of innovative therapies for cardiometabolic diseases.As a Senior Pharmacology Research Lead,...

  • Automation Project Lead

    1 week ago

    Ballerup, Ballerup Kommune, Denmark ABB AS Full time

    Job Overview:A challenging opportunity has arisen for a skilled Automation Project Lead to join our team at ABB A/S. This role will involve overseeing the implementation of automation and control systems within the pharma industry, working closely with cross-functional teams to ensure timely and high-quality deliveries.About the Role:We are seeking an...

  • Program Mgr-Customer Loyalty

    2 months ago

    Ballerup, Denmark GN Store Nord AS Full time

    Position: Program Manager – Customer Loyalty Programs Reports to Title: Senior Director of Loyalty Solutions Department/Division: Marketing Primary Work Location: Bloomington, MN Job Code/Classification: Mid-Senior Position Overview: This opportunity will provide the selected candidate with diverse and rewarding work, opportunities for continued...

  • Digital Commerce Project Manager

    3 weeks ago

    Ballerup, Denmark Columbus AS Full time

    Do you want to join a team, where trailblazing customer experiences are created through evolving new paradigms in Commerce? We are hiring a Project Manager as an add-on to our already fantastic and fun team! As a Project Manager in Columbus DC (Digital Commerce), you will play a critical role in driving the successful planning, execution, and completion of...

  • Ambitious Project Manager Seeking Challenging Opportunities

    2 months ago

    Ballerup, Ballerup Kommune, Denmark KMD AS Full time

    About the RoleWe are seeking an experienced Senior Customer Success Project Lead to join our consultancy team at KMD Services, within the Application Development & Modernization department. As a senior consultant, you will advise and assist clients with their challenges, ranging from small advisory and pilot projects to large, long-term modernization and...

  • Digital Transformation Project Leader

    5 days ago

    Ballerup, Ballerup Kommune, Denmark Columbus AS Full time

    Unlock Business Growth with Digital Commerce ExpertiseColumbus A/S, a leading global IT consulting company, is seeking an experienced Digital Commerce Project Manager to join our team in Columbus.As a key member of our Digital Commerce team, you will play a critical role in driving the successful planning, execution, and completion of complex projects. Your...

  • Customer Success Manager I

    2 weeks ago

    Ballerup, Denmark Acquia Full time

    Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers,...

  • Clinical Supplies Project Lead

    1 month ago

    Ballerup, Ballerup Kommune, Denmark Novo Nordisk AS Full time

    About the Role">We are seeking a highly skilled and experienced Digital Transformation Manager to lead our Clinical Supplies team at Novo Nordisk A/S.">Job Summary">The successful candidate will be responsible for optimizing and digitalizing processes in Clinical Supplies, driving projects that improve operational efficiency, and collaborating closely with...

  • Clinical Supplies Project Lead

    3 weeks ago

    Ballerup, Ballerup Kommune, Denmark Novo Nordisk AS Full time

    Are you passionate about driving change and making a tangible impact on operations?We are seeking an experienced Project Manager to join our Clinical Supplies team at Novo Nordisk A/S.About the RoleAs a Project Manager in Clinical Supplies, you will lead projects to optimize and digitalize processes, negotiating resources with line managers and managing...

  • Senior IT Project Manager

    3 weeks ago

    Ballerup, Denmark Novo Nordisk AS Full time

    Do you want to play a key role in the continued supply chain warehouse expansion in Novo Nordisk? Are you an experienced IT project manager (Delivery Lead) who knows what it takes to succeed with high complex IT (SAP) Projects? Have you seen it all and are looking for a new place to bring all that in play? Then you might be the Delivery Lead we are looking...

  • R&D Project Manager for Strategic CAPEX Investments

    1 month ago

    Ballerup, Ballerup Kommune, Denmark Novo Nordisk AS Full time

    We are seeking a seasoned Senior Project Manager or Project Director to lead our R&D Investments team at Novo Nordisk. This role will drive highly complex CAPEX investment projects from early development to handover, while leading global strategic initiatives across Labs of the Future.As a key member of our team, you will be responsible for managing project...

  • Senior Project Manager IC Development

    5 days ago

    Ballerup, Denmark GN Store Nord AS Full time

    Would you like to drive advanced projects developing the IC for hearing aids of the future? Working at the core of R&D with IC development, integrating cutting edge technologies to satisfy the needs of our clients with ever better performing and more user-friendly hearing care products? Providing millions of clients around the world with the lifechanging...

  • Program Director

    2 weeks ago

    Ballerup, Ballerup Kommune, Denmark GN Store Nord AS Full time

    Job DescriptionWe are seeking an experienced Program Manager to lead our Customer Loyalty Programs. This is a full-time bonus eligible salaried position with high impact on the business.Company OverviewGN Hearing / ReSound is an equal opportunity/affirmative action employer committed to cultural diversity in the workplace.SalaryThe estimated salary for this...

  • Senior Medical Affairs Lead, Oncology Specialist

    1 month ago

    Ballerup, Ballerup Kommune, Denmark Pfizer, S.A. de C.V Full time

    Medical Affair Role OverviewPfizer in Denmark seeks a highly skilled Medical Affairs Scientist to support the growth of our oncology franchise.About the JobWe are looking for an expert in medical affairs with strong communication and interpersonal skills. As a Medical Affairs Scientist, you will play a crucial role in providing medical and scientific support...