Swedish Speaking Technical Solution Manager

4 months ago

Ballerup, Denmark Nets AS Full time

Swedish Speaking Technical Solution Manager

Overview

Why join us in 2024?
Think of the digital tools we use daily - from virtual shopping to contactless payments. They're shaping our future. Join us to influence the future of digital banking in an innovative environment. With our global merger, the opportunities for personal growth and collaboration are immense.

If you join us in the role of Technical Solution Manager this is what you can expect from us:

  • Attractive salary and an overall competitive package
  • Well-structured training for the job and constant support from your colleagues and manager
  • Hybrid way of working
  • Flexible work hours
  • Home equipment allowance
  • Equipment needed for the role (laptop and mobile phone, including monthly mobile phone subscription)
  • Private health insurance
  • Healthcare benefits
  • Sponsored sports/culture activities

About your future role
Technical Solution Support team (TSS) is a Nordic 3rd level support team of 11 POS (Point-Of-Sale) experts based in Finland, Sweden, and Denmark supporting our Large and Partner accounts across Nordics. We are part of Supply Chain Tech department, and Supply Chain organisation in Nets/Nexi.

In the core of our work is to provide technical integration support on POS products for our Partners and ECR integrators. We do the work mostly by solving issues through our ticketing system, but extensive part of our work is project activity support, maintenance, troubleshooting, and testing within software, hardware, ECR components, Compliance, and systems and tools area.

We are looking for a motivated and experienced talent located either in Stockholm or Helsinki to join our team primarily to support our Customers and Partners in Swedish market. This position offers a great opportunity to grow your technical expertise in payments, great colleagues and close network of POS and payments experts and being in the front seat of ever-changing payments industry.

Your key responsibilities in this role will be:

  • Technical solution support via selected channels according to agreed metrics
  • POS integration support and troubleshooting on products within the service area
  • Working in 3rd level support role for key stakeholders in Nets
  • Support, co-operation, knowledge sharing, participation with related tasks and projects with i.e. Supply Chain, Product, Nordic Engineering, Presales, Sales, Customer Service teams
  • Acquire and maintain in-depth knowledge of organizational products within the service area
  • Give input related to agreed process development tasks or other development initiatives within the service area
  • Assist, support and train team members and other relevant colleagues/parties
  • Co-operate with internal value chain stakeholders

What makes you the best person for this job?
As you read about the role, are you eager to learn more? If so, review the qualifications that fit you for the position. Remember, beyond your skills and experience, it's your potential that sets you up for success in your daily tasks.

Qualifications needed to be successful in this role:

  • Fluency in Swedish and proficient English language skills
  • 2 – 4 years of experience in 2nd or 3rd level technical support tasks
  • Experience in working with payment acceptance solutions i.e., ECR + POS integrated systems, digital payments, card payments, Payment/POS terminals, or other payment products
  • Excellent troubleshooting skills to analyse and investigate different system, software, user, and hardware related problems and issues

Additional skills and experience that would make you stand out:

  • Suitable educational background, e.g., degree in Engineering, Business Administration, or IT is beneficial
  • Can do - attitude to learn & solve new things everyday enabling you to grow in the role
  • Great interaction and communication skills to work with various internal and external stakeholders
  • Experience from technical projects i.e., prioritized issues, POS + ECR integrations, customer projects, and similar
  • Ability to organize and prioritize your work and tasks
  • Flexible and ability to react and adapt to changes
  • Team oriented mindset

Application
If this opportunity resonates with you, we'd love to hear from you

When back we'll be reviewing applications continuously and closing the position once we've found the right fit. We are committed to creating a diverse culture where talents from all walks of life can feel like they truly belong.

Work location
Sweden

#J-18808-Ljbffr

  • Senior Technical Solution Specialist

    1 month ago

    Ballerup, Ballerup Kommune, Denmark Nets AS Full time

    About Nets A/SNets is a leading digital payment services company in the Nordics, providing innovative and secure solutions for businesses and consumers alike.Salary and BenefitsThe successful candidate will receive an attractive salary of approximately 90,000 - 110,000 EUR per annum, depending on experience, as well as a range of benefits including private...

  • Technical Sales Advisor for HVAC Solutions

    3 days ago

    Ballerup, Ballerup Kommune, Denmark Randstad Full time

    Job SummaryWe are seeking an experienced Technical Sales Advisor to join our team in Denmark. As a Technical Sales Advisor, you will be responsible for providing expert advice to customers on our range of HVAC solutions.About the RoleThe successful candidate will have a technical background and excellent communication skills. You will work closely with...

  • Technical Solutions Advisor

    4 weeks ago

    Ballerup, Ballerup Kommune, Denmark Randstad AS Full time

    About the JobWe are seeking a highly skilled Technical Solutions Advisor to join our team at Aalberts hydronic flow control. In this role, you will play a key part in identifying customer needs and developing innovative solutions to meet their requirements.Job DescriptionAs a Technical Solutions Advisor, your primary responsibility will be to engage with...

  • Senior Technical Advisor

    1 month ago

    Ballerup, Ballerup Kommune, Denmark Randstad AS Full time

    We are seeking a skilled Senior Technical Advisor to join our team at Randstad A/S in Denmark. As a Senior Technical Advisor, you will play a critical role in advising customers on the right solutions for their hydronic flow control needs.Key Responsibilities:Determine the calculations, drawings, and concepts that solutions should encompassFamiliarize...

  • Senior Solutions Consultant

    3 weeks ago

    Ballerup, Ballerup Kommune, Denmark Randstad Full time

    About the RoleAs a Pre-Sales Engineer at Aalberts, you will be responsible for identifying customer needs and providing tailored solutions to meet those needs. This involves working closely with customers to understand their issues and developing calculations, drawings, and concepts to address those challenges.The role requires strong technical knowledge of...

  • Technical Service Project Manager

    4 months ago

    Ballerup, Denmark Siemens Full time

    Technical Service Project Manager Join Siemens as a Technical Service Project Manager in Siemens Smart Infrastructure in the Electrification & Automation Unit! About Siemens Smart Infrastructure Siemens Smart Infrastructure (SI) is at the forefront of shaping intelligent, adaptive infrastructure solutions to address the challenges of urbanization and...

  • Project Technical Leader

    1 month ago

    Ballerup, Denmark oilandgas.org.uk Full time

    Are you looking for an interesting and developing job as a Project Technical Leader working for Power systems Business on turnkey projects with green sustainable solutions and development at one of the largest projects around?As Project Technical leader in our Swedish Power System team, you will be responsible for technical turnkey system solutions in...

  • Technical Service Project Manager

    6 months ago

    Ballerup, Denmark Siemens AS Full time

    Join Siemens as a Technical Service Project Manager in Siemens Smart Infrastructure in the Electrification & Automation Unit! About Siemens Smart Infrastructure Siemens Smart Infrastructure (SI) is at the forefront of shaping intelligent, adaptive infrastructure solutions to address the challenges of urbanization and climate change. As part of...

  • Technical Solutions Specialist

    1 month ago

    Ballerup, Ballerup Kommune, Denmark GN Store Nord AS Full time

    Position Overview:The Associate Customer Solutions Specialist role is a key position within our organization, encompassing two main components: complaint investigation and quality improvement.We are seeking an experienced professional to join our team as a Technical Solutions Specialist - Quality Improvement. This role will be responsible for conducting...

  • Technical Support Specialist for Electronic Identity Solutions

    1 month ago

    Ballerup, Ballerup Kommune, Denmark Nets AS Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our 2nd level application support team for the eID solution MitID. As a critical component of Denmark's digital infrastructure, MitID requires exceptional technical expertise and customer-oriented support.MitID is a microservices-based application serving over 5.2 million users in...

  • Technical Solutions Professional

    3 weeks ago

    Ballerup, Ballerup Kommune, Denmark GN Store Nord AS Full time

    Company OverviewAt GN Store Nord A/S, we empower people with hearing loss to hear more, do more, and be more through the power of sound. As a leading medical device manufacturer, we value our employees and offer competitive wages and benefits.Job SummaryWe are seeking a Technical Solutions Professional - Quality Assurance to join our team in MN, Bloomington....

  • Solution Manager

    3 weeks ago

    Ballerup, Ballerup Kommune, Denmark Siemens Mobility Full time

    Join Siemens Mobility Denmark as a Solution ManagerAbout Us:We are pioneering the future of transportation with cutting-edge solutions that enhance sustainability and efficiency in rail systems. Our projects leverage state-of-the-art technology and infrastructure, ensuring a modern transit experience.With strong collaborations in Germany, Spain, and England,...

  • Product Management Expert for Auditory Safety Solutions

    1 month ago

    Ballerup, Ballerup Kommune, Denmark GN Store Nord AS Full time

    We are seeking an experienced Product Management Expert to join our team at GN Store Nord A/S, a leading provider of innovative hearing and audio solutions. As a Product Manager, you will be responsible for guiding the development and launch of our auditory safety products, ensuring they meet the evolving needs of our customers.About the Role:Drive product...

  • Senior Technical Program Manager for Sustainability Engineering

    6 days ago

    Ballerup, Ballerup Kommune, Denmark GN Store Nord AS Full time

    Xiamen, China Take the opportunity to collaborate with high-performing teams and expert solution providers in Xiamen. If you thrive in a dynamic environment that values autonomy, ownership, and creativity, we invite you to join our team.We are seeking a Senior Technical Program Manager for Sustainability Engineering to lead our Global Repair Solutions team...

  • Project Solutions Architect

    6 days ago

    Ballerup, Ballerup Kommune, Denmark oilandgas Full time

    Unlock Your Potential as a Project Solutions ArchitectWe are seeking a highly skilled and experienced Project Solutions Architect to join our team at Schneider Electric. This is an excellent opportunity for individuals who want to make a meaningful impact in the field of power systems.About the RoleAs a Project Solutions Architect, you will be responsible...

  • Technical Service Project Manager

    1 month ago

    Ballerup, Ballerup Kommune, Denmark Siemens AS Full time

    About Siemens Smart InfrastructureSiemens Smart Infrastructure (SI) is at the forefront of shaping intelligent, adaptive infrastructure solutions to address the challenges of urbanization and climate change.As part of Siemens, SI connects energy systems, buildings, and industries to create sustainable and innovative solutions for a better future.The division...

  • Salesforce Solution Architect 1

    3 weeks ago

    Ballerup, Denmark Ambu AS Full time

    Are you ready to make a significant impact in a company that transforms the lives of millions of patients and healthcare professionals every year? Do you have a passion for driving digital transformation and architecting innovative Salesforce solutions? Then you might be the missing piece to our team! As our Senior Salesforce Solution Architect, based at...

  • Electrical Project Manager for Medium Voltage Solutions

    3 weeks ago

    Ballerup, Ballerup Kommune, Denmark ABB AS Full time

    Job SummaryA challenging opportunity has arisen for an experienced Electrical Project Manager to join our team at ABB A/S in Middelfart, Denmark. As a key member of our project management team, you will be responsible for delivering high-quality solutions to large and high-profile companies.We are seeking a skilled professional with a solid electrical...

  • Digital Transportation Solutions Leader

    3 days ago

    Ballerup, Ballerup Kommune, Denmark Siemens Mobility Full time

    Unleash Your Expertise as a Digital Transportation Solutions LeaderSiems Mobility Denmark is seeking a seasoned Solution Manager to drive innovation in transportation. With a strong background in engineering and a passion for technology, you will be responsible for developing and implementing solutions for our diverse sales portfolio.The ideal candidate will...

  • Technical Lead for Pharma Automation Projects

    2 weeks ago

    Ballerup, Ballerup Kommune, Denmark oilandgas Full time

    Welcome to your next career milestone! We are seeking a seasoned Technical Lead with expertise in Functional Safety to spearhead our pharma automation projects. As part of ABB's esteemed team, you will have the opportunity to drive cutting-edge solutions and lead a talented international project team.About Us:At ABB, we empower innovation by bringing people...