Process Manager

5 days ago

Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full time

About the job
Would you like to contribute to building a next-generation payments platform that enables fast and affordable cross-border payments? Then you may want to consider joining our team.

Banking Circle is a truly international and vibrant company with more than 600 skilled and dedicated employees worldwide. We are a differentiator in the market who provides the stability of a Bank and the flexibility of a Fintech, in order to deliver a payments solution to our clients as we continue transforming the Banking and Payments industry for the new economy.

About the role
We are looking to hire a skilled Process Manager to join our Engineering team in Copenhagen, reporting to Engineering Team Lead Ayo Feldfos, and collaborate with all teams within the organization. To support our exciting growth journey, we are looking to hire a highly skilled Incident Manager, who can proactively drive the incident management process to minimize the impact of unexpected disruptions, and take lessons learned to formalize these in ongoing process improvements. In addition to the operational work, you will be responsible for creating, maintaining and improving reporting on ongoing incident trendlines, as well as facilitating weekly meetings with senior management and C-level personnel.

What you will be doing

  • Manage and drive the Incident Management Process and streamline the Incident Management Process.
  • Adhere to regulatory requirements and streamline the process thereafter.
  • Facilitate collaboration on Incident response - support the incident process by ensuring the necessary resources are available to prepare for, mitigate against, and recover from disruptive incidents.
  • Ensure that Incidents with a client/business impact are resolved as fast as possible to maintain the highest possible system availability.
  • Manage external client communication in cooperation with Client facing teams.
  • Exercise controls through existing processes and operational procedures owned by Service Management.
  • Facilitate Post-Mortem meetings and take part in Problem Management work.

What we are looking for
To be the right candidate for this position, we expect you to have a demonstrated capability from an applicable role where you have 5+ years of relevant experience. Furthermore, it is desirable if you have expertise or experience in Problem and Change Management processes, ideally within finance. The role also requires solid project management skills. You are pragmatic and have a solid understanding of payments processing and financial IT infrastructure from an operational perspective. You have a good understanding of the financial industry, and you have a solid analytic foundation.

As a person, you are highly organized and have the ability to cope with complex structures, both theoretical and practical, and apply these skills in high-pressure situations. You have a detail-oriented work approach, and you can work independently as well as part of a team in a fast-paced environment.

As Banking Circle is an international company, it's a requirement that you are fluent in English.

What we offer you
We offer a hybrid work model for our employees to allow for flexibility and productivity. However, we do expect you to spend most of your time in the office to build community and efficiency in the team. Furthermore, we offer a competitive salary and a generous benefit package, opportunities for continuous learning, development, and a dynamic and collaborative culture that values personal initiative and professional achievements.

Would you like to join us?
We will be conducting interviews continuously; therefore, we urge interested candidates to apply online as soon as possible. Please note that applications or CVs coming through email or direct messages will not be accepted or considered. If you have questions do not hesitate to contact Svetlana Stetchi, Global Recruitment Partner on

Banking Circle is a fully licensed next generation Payments Bank that is designed to meet the global banking and payments needs of Payments businesses, Banks, and Marketplaces. Through our API, we deliver fast, low-cost global payments and banking services by connecting to the world's clearing systems – enabling our clients to move liquidity in real-time for all major currencies securely and compliantly.

We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sexual orientation, national origin or any other characteristics protected under federal, state or local laws, regulations and ordinances.

#J-18808-Ljbffr

  • Process Innovation Manager

    7 days ago

    Copenhagen, Copenhagen, Denmark Veo Technologies Full time

    We're looking for a Process Innovation Manager to join our Capture Team and lead our Stage-Gate Process. This role is central to ensuring seamless coordination and delivery of our most complex and critical AI sports camera projects.ResponsibilitiesLead the Stage-Gate Process: Own and continuously improve the Stage-Gate Model to support timely decision-making...

  • Process Improvement Manager

    2 days ago

    Copenhagen, Copenhagen, Denmark AJ Vaccines Full time

    We are excited to offer a unique opportunity for a Process Improvement Manager to join our Quality Assurance department at AJ Vaccines. In this role, you will have the freedom to design and implement new processes that drive efficiency and effectiveness throughout our organization.Key ResponsibilitiesProcess Mapping: Develop and maintain detailed process...

  • Process Engineering Manager

    2 days ago

    Copenhagen, Copenhagen, Denmark CBSbutler Full time

    CBSbutler is currently looking for a Process Engineering Manager with expertise in fill finish packaging and solvents media preparation to lead our technical transfer activities.Key Responsibilities:Developing and implementing process improvements and standard operating procedures to ensure compliance with GMP requirements and current...

  • Process Science and Technology Manager

    5 days ago

    Copenhagen, Copenhagen, Denmark Blackswansexist Full time

    About the RoleWe are seeking a seasoned Senior Upstream Scientist to join our MSAT team at Blackswansexist.In this critical role, you will be responsible for leading the development and implementation of client-specific cell culture processes.You will work closely with our internal teams and international clients to ensure seamless project execution and...

  • Executive Director Process Management

    2 days ago

    Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full time

    About UsWe are Novo Nordisk A/S, a global healthcare company with a passion for making a difference in people's lives. We are committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve, and the communities we operate in.We recognize that it is no longer good enough to aspire to be the best company in the...

  • CMC Process Development Manager

    5 days ago

    Copenhagen, Copenhagen, Denmark Genmab AS Full time

    Job Overview As (Senior) CMC Technical Integration Manager, you will be developing and supporting the required analytical/process strategies for selected projects in the Genmab Early-Stage project portfolio. You will integrate these strategies into projects where the CMC development path is deviating from the Genmab CMC platform and where specific...

  • IT Process Manager

    5 days ago

    Copenhagen, Copenhagen, Denmark Dalux Full time

    The Ideal CandidateWe are looking for an individual with a strong IT background and prior experience in incident management. You should have excellent facilitation and planning skills, as well as strong communication and stakeholder management abilities. Leadership experience and knowledge of the construction industry would be considered a plus.In return, we...

  • Process Operations Manager

    5 days ago

    Copenhagen, Copenhagen, Denmark CBSbutler Full time

    Job DescriptionCBSbutler is looking for a seasoned Process Engineer to lead technical transfer activities, develop standardized procedures, and ensure compliance with GMP requirements.The ideal candidate will have a strong background in fill finish manufacturing, sterilization, and aseptic processing, as well as experience with membrane in-gel water cleaning...

  • Process Optimization Lead

    5 days ago

    Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full time

    About the JobAs a Process Manager at Banking Circle, you will play a critical role in shaping our engineering team's success. You will collaborate with cross-functional teams to drive process improvements, ensure timely resolution of incidents, and maintain excellent client relationships. To excel in this position, you will need strong analytical and...

  • Senior Process Engineer

    4 days ago

    Copenhagen, Copenhagen, Denmark IPS-Integrated Project Services Full time

    Job Description IPS is hiring We are looking for a talented Senior Process Engineer to join our industry-leading Process Engineering team in Copenhagen Denmark. The Senior Process Engineer is responsible for designing and implementing manufacturing processes and supporting utilities on a scale that can range from developmental pilot plant to full...

  • Process Optimization Lead

    3 days ago

    Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full time

    What We Are Looking ForTo be successful in this role, you should have 5+ years of relevant experience in an applicable role, preferably in finance. You should have expertise or experience in Problem and Change Management processes and solid project management skills. You should also have a good understanding of the financial industry and a solid analytic...

  • Process Optimization Lead

    1 day ago

    Copenhagen, Copenhagen, Denmark RWE AG Full time

    RWE Renewables Denmark A/S To start as soon as possible, full time, permanent Renewables is the future of our business, and Offshore wind a pivotal element of our carbon neutral target. With 800+ fixed bottom and floating turbines – plus others totaling 800MW we operate for partners – we're already the No.2 generator globally. And we plan to triple our...

  • Engineering Process Expert

    4 days ago

    Copenhagen, Copenhagen, Denmark IPS-Integrated Project Services Full time

    About IPSIPS is a global leader in developing innovative business solutions for the biotechnology and pharmaceutical industries. We specialize in process architecture, process design, engineering, construction, commissioning, qualification, LEAN project delivery, strategic master planning, energy conservation management, project controls, program/project...

  • Global KCS Process Lead

    6 days ago

    Copenhagen, Copenhagen, Denmark E-Solutions Full time

    About the JobE-Solutions is looking for a Global KCS Process Lead to develop and implement a comprehensive Knowledge-Centered Service (KCS) strategy for our onsite and desktop support organization. This role requires a deep understanding of KCS principles, methodologies, and best practices.The successful candidate will have extensive experience in leading...

  • Microbial Processing Lead

    3 days ago

    Copenhagen, Copenhagen, Denmark AGC Biologics Full time

    AGC Biologics is looking for a skilled Microbial Processing Lead to join our Microbial Manufacturing leadership team.This role involves being part of a high-performing team that operates 24/7, requiring flexibility and adaptability.You will be responsible for planning and coordinating work schedules, leading cross-functional teams, and contributing to the...

  • Business Process Improvement Expert

    3 days ago

    Copenhagen, Copenhagen, Denmark Ramboll Full time

    About the RoleWe are looking for a Business Process Improvement Expert who thrives on enhancing operational processes, is passionate about digital transformation, and understands the power of deep implementation and the change management that goes with this.As a key member of our operations team, you will integrate with a dynamic team in Copenhagen with...

  • Process Optimization Specialist

    2 days ago

    Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full time

    Company OverviewNovo Nordisk A/S is a dynamic company in the pharmaceutical industry, driving innovation and patient care through experimentation, striving for excellence without perfection. We recognize the importance of creating an inclusive culture that celebrates diversity and promotes equality of opportunity.In this role as a Lean Implementation Lead,...

  • Senior Pharmaceutical Process Engineer

    2 days ago

    Copenhagen, Copenhagen, Denmark AM Group Full time

    At AM Group, we challenge the norm by applying simple and reliable management tools to improve our clients' businesses.We believe in delivering tangible improvements through well-established management and engineering tools.As a Process Engineer in the life sciences industry, you will play a key role in designing, optimizing, and overseeing processes to...

  • Fermentation Process Leader

    3 days ago

    Copenhagen, Copenhagen, Denmark Again Full time

    About AgainWe're revolutionizing the chemical industry by harnessing the power of carbon dioxide as a feedstock. Our mission is to create a cleaner future by producing carbon-negative chemicals at scale. We've assembled a team of experienced scientists, engineers, and entrepreneurs from top institutions worldwide to drive this transformation.Job...

  • EWM Process Owner

    3 days ago

    Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full time

    We are on an exciting journey rolling out SAP EWM, a Warehouse Management System (WMS), at various sites in Novo Nordisk with the purpose of automating warehouse operations by applying modern technology, e.g., mobile robots (AGVs/AMRs) and shuttle systems. This is a key enabler for our digitalization journey and you will have the opportunity to play a vital...