Delivery Manager

4 weeks ago

Aarhus, Denmark Trackunit Full time

Come make a difference in a fast-growing innovative Professional Services team that is excited about our customers with a startup ethos and forward-thinking mindset, while being part of a global organization.

As a Delivery Manager at Trackunit, you will be responsible for the success of Customer’s Factory installation program. Through our Factory Fit Program, we partner with our customers and OEMs (Original Equipment Manufacturers) to install telematics at the Factory level, so that all new equipment purchased by our customers comes equipped from Day 1 with Telematics. This role will ensure the implementation, roll out and delivery of installation KPIs for our largest customers.

With locations in both Denmark, Germany, and the UK, we offer you a flexible setup with the possibility to work from one of our locations or remotely from anywhere in the countries listed. No relocation assistance is offered for this position.

What’s in it for you?
  • A place in an agile growth SaaS business, with possibilities to grow internally in the company. We are moving fast, so fasten your seat belt and prepare to be adaptable. Back in 2020 we were 150 employees at Trackunit and we have just passed 430 employees.
  • International environment with regular check-ins and social events across teams, departments, and borders.
  • We take your personal and professional development goals seriously and we support them through training, coaching, and mindfulness as well as with an outspoken feedback culture to help you identify your strengths and opportunities.
  • Flexibility and hybrid working is not just a cliché to us or something we state in a job posting. We do offer you a flexible setup and believe that you best can structure how your routines look like.
  • Turning the Tide. At Trackunit, we are committed to creating and contributing to an inclusive workplace. And this commitment starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. We only assess candidates on their qualifications and merit.
Who are you ideally?
  • Undergraduate degree preferably in Business, Economics, IT, Engineering (Technical) specialty.
  • Experience leading projects in a consulting environment, with interpersonal abilities to cultivate customer relationships.
  • Significant leadership skills, including a history of increasing leadership responsibility and career growth in process improvement.
  • Good verbal and written communication skills with audiences of all levels.
  • Highly experienced with PowerPoint, Excel, Word, familiar with tools like Asana, PlanHat.
  • Experience managing project budgets, forecasts, and people resources.
  • Self-starter with the initiative to thrive independently, coupled with a proactive stance on problem-solving with the skill to inspire team members.
  • Adaptable and agile, ready to pivot in response to the diverse nature of the business environment.
  • A forward-thinking mindset and customer centricity.
  • Travel of up to 10% may be required.
  • Written and verbal communication skills in French and/or German is beneficial.

Don't meet every single requirement? No worries - this is what we're looking for ideally, but if you're super excited about this role but your past experience doesn't align perfectly with every qualification, we encourage you to apply.

Responsibilities:
  • Define, implement, and execute on multiple projects such as onboarding of OEMs (Original Equipment Manufacturers) and rental customers to the Factory Fit program; managing key projects such as the performance of OEM quality of installations and data upon transfer to the rental customer.
  • Lead as a primary point of contact to our OEMs within the Factory Fit program through onboarding, training, and program support.
  • Educate OEM customers on telematics and business value outcomes when integrating telematics devices to their equipment, through discovery workshops as lead generator for our commercial team.
  • Report weekly program status updates including forecasting, volume of installed devices, key milestones of the OEMs within the onboarding cycle from discovery to installation and transfer to the rental customers and overall program health.
  • Manage escalations on customers’ requests to ensure customer satisfaction.
  • Proactively identify potential program roadblocks that impede meeting the customers' requirements, define and execute on mitigation solutions and develop contingency plans.
  • Be a trusted advisor to our rental customers on the Factory Fit Program by applying industry knowledge and understanding of common best practices on telematics and integration with OEM equipment.
  • Review rental customers' fleet purchases and make recommendations on equipment configurations to ensure the rental customer is receiving the most data out of the equipment.
  • Perform qualitative and quantitative evaluations to identify risks, make recommendations, and conduct delivery of recommendations.
Our hiring process
  • Meet and greet - likely on a virtual video call. Here you will meet the hiring manager and other relevant colleagues, so we can get to know each other better.
  • Personality-based interview. You will be asked to fill out an online personality assessment (we use Hogan) prior to the interview.
  • Assignment specific interview. Based on the learnings from the process you will be given a case to prepare.
  • Offer presentation and walk-through. We're excited and lucky to have you

Trackunit provides accommodations for applicants with disabilities throughout the recruitment process. Candidates requiring accommodations during the recruitment process are asked to contact the People and Talent team. Information received regarding the accommodation needs of applicants will be addressed confidentially.

#J-18808-Ljbffr

  • ERP Delivery Manager

    4 weeks ago

    Aarhus, Denmark AAK - Aarhuskarlshamn Full time

    Everything AAK does is about Making Better Happen. We specialize in plant-based oils that are the value-adding ingredients in many of the products people love to consume. We make these products better tasting, healthier, and more sustainable. At the heart of AAK’s offer is Customer Co-Development, combining our desire to understand what better means for...

  • Executive Delivery Director

    2 weeks ago

    Aarhus, Denmark Dentsu Danmark AS Full time

    Company Description Merkle Denmark  is one of the country’s most acclaimed digital agencies, delivering exceptional customer experiences through creativity, strategy, and data. With offices in Copenhagen and Aarhus, we specialize in strategic and creative work across various industries, helping clients develop, maintain, and grow valuable...

  • Teamlead for Service Delivery Management

    4 weeks ago

    Aarhus, Denmark Conscia Full time

    Som Teamlead for vores Service Delivery Management team skal du både vejlede, lede og udvikle et team bestående af 6 dygtige Service Delivery Managers, som er fordelt på vores kontorer i Aarhus og Brøndby. Det forventes, at du bruger ca. 30-40% af din tid på ledelse og resten på dine egne kunder og skabe den gode kunde-relation og -oplevelse. Desuden...

  • Freelance Service Manager IT Infrastructure

    4 weeks ago

    Aarhus, Denmark SkillsPeople ApS Full time

    Role Summary Service Delivery Management of Suppliers Handover to operation Operational Governance & Service Management As part of the Service & Support organization within a Global IT function, you will be responsible for: Establishing and leading a Service Operation Board structure, conducting Service Reviews, and monitoring the performance metrics...

  • Senior Project Manager, P&ES

    2 weeks ago

    Aarhus, Denmark Vestas Full time

    Management | Full-Time | Project Portfolio Management If you are excited about contributing to reducing global climate change and see yourself as a good leader and stakeholder manager, then this might be the next step on your career path. Power Solutions & Vestas Quality > Product Solutions & Integration > P&ES Project Management  Vestas...

  • Contract Manager, Foundation

    4 weeks ago

    Aarhus, Denmark New Power Partners ApS Full time

    Are you an experienced Contract Manager and do you have what it takes to take on responsibility for the procurement and contracting duties associated with the Foundation package in a large-scale offshore wind project? Do you thrive in a fast-paced environment, and could you see yourself making a difference together with a company that aims for a greener...

  • Contract Manager, Cable

    4 weeks ago

    Aarhus, Denmark New Power Partners ApS Full time

    Are you an experienced Contract Manager and do you have what it takes to take on responsibility for the procurement and contracting duties associated with the Cable package in a large-scale offshore wind project? Do you thrive in a fast-paced environment, and could you see yourself making a difference together with a company that aims for a greener future?...

  • Contract Manager, WTG

    4 weeks ago

    Aarhus, Denmark New Power Partners ApS Full time

    Are you an experienced Contract Manager and do you have what it takes to take on responsibility for the procurement and contracting duties associated with the WTG package in a large-scale offshore wind project? Do you thrive in a fast-paced environment, and could you see yourself making a difference together with a company that aims for a greener future? If...

  • Cable Package Manager, EU

    4 weeks ago

    Aarhus, Denmark New Power Partners ApS Full time

    Are you a skilled and competent Cable Package Manager and do you have what it takes to take on responsibility for the Cable Package work for offshore wind? Here you have a unique opportunity to make a positive impact every day. Could you see yourself making a difference by taking on a key role in a high-profile offshore wind project? Join us on the journey...

  • Foundation Package Manager, EU

    4 weeks ago

    Aarhus, Denmark New Power Partners ApS Full time

    Are you a skilled and competent Foundation Package Manager and do you have what it takes to take on responsibility for the Foundation Package work for offshore wind? Here you have a unique opportunity to make a positive impact every day. If you are motivated by making a positive difference every day and by taking on a key role in a high-profile offshore wind...

  • Contract Manager, Transport

    4 weeks ago

    Aarhus, Denmark New Power Partners ApS Full time

    Are you an experienced Contract Manager with the skills to manage procurement and contracting duties for the T&I package in a large-scale offshore wind project? Do you thrive in a fast-paced environment and see yourself making a difference with a company aiming for a greener future? If so, please continue reading! We are looking for a Procurement & Contract...

  • Head of Product Management

    4 weeks ago

    Aarhus, Denmark Arla Foods Deutschland GmbH Full time

    Select how often (in days) to receive an alert: Are you an experienced leader with solid Product Management understanding, driving the business impact in a high growth company, as well as a passionate about motivating a fantastic high performing team with full of dedicated and skilled product managers? If so, this position as Head of Product...

  • Project Manager

    2 months ago

    Aarhus, Denmark Vestas Full time

    Ready to advance innovation in wind turbine technology? Join us as a Project Manager and support impactful projects in Vestas' tower products. You'll balance significant budgets, ensure top-tier standards, and play an important part in reducing costs and integrating renewable energy, delivering maximum value to our customers and Vestas. Vestas...

  • Senior Project Manager

    4 weeks ago

    Aarhus, Denmark Schneider Electric Full time

    Senior Project Manager at Schneider Electric Location: DenmarkAre you a seasoned Project Manager with a passion for leading large-scale projects in the pharmaceutical industry? Schneider Electric is seeking a dynamic Senior Project Manager who will be primarily site-based, to join our team and drive our ambitious projects to success. If you have a strong...

  • Sales Operations Manager

    2 months ago

    Aarhus, Denmark nShift AS Full time

    About UsnShift is the leading global provider of cloud delivery management solutions (SaaS), we enable the frictionless shipment and return of almost one billion shipments across 190 countries each year. We are headquartered in London and Oslo and have over 500 employees across offices in Sweden, Finland, Norway, Denmark, the United Kingdom, Poland, the...

  • Project Manager

    4 weeks ago

    Aarhus, Denmark Vestas Full time

    Are you ready to develop innovation and deliver complex technical projects that shape the future of renewable energy? As the Project Manager for our CIM Blades division, you'll be deeply involved with the latest technological developments, engaging in productive partnerships with proficient engineers, designers, and valued stakeholders. Your role is...

  • Head of Product Management

    4 weeks ago

    Aarhus, Denmark Arla Foods Full time

    LocationViby J, DKAre you an experienced leader with solid Product Management understanding, driving the business impact in a high growth company, as well as a passionate about motivating a fantastic high performing team with full of dedicated and skilled product managers? If so, this position as Head of Product Management in Arla Foods Ingredients (AFI)...

  • People Manager for the greatest IT specialists in Madrid

    4 weeks ago

    Aarhus, Denmark Mjølner Informatics Full time

    Mjolner's adventure in Madrid started a year ago, and what a journey it has been! The team is expanding month by month, and now we are looking for a People Manager to take the best care of our talented team. People Manager for the greatest IT specialists in Madrid Who is Mjolner? Mjolner Informatics is a leading Danish software company with more than 250...

  • Head of Product Management

    4 weeks ago

    Aarhus, Denmark Arla Foods amba Full time

    Location: Viby J, DK Are you an experienced leader with solid Product Management understanding, driving the business impact in a high growth company, as well as a passionate about motivating a fantastic high performing team with full of dedicated and skilled product managers? If so, this position as Head of Product Management in Arla Foods Ingredients (AFI)...

  • Project Manager

    4 weeks ago

    Aarhus, Denmark Oil and Gas Job Search Ltd Full time

    Ready to advance innovation in wind turbine technology? Join us as a Project Manager and support impactful projects in Vestas' tower products. You'll balance significant budgets, ensure top-tier standards, and play an important part in reducing costs and integrating renewable energy, delivering maximum value to our customers and Vestas. Vestas Technology &...