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Sales Operations Manager
3 months ago
About Us
nShift is the leading global provider of cloud delivery management solutions (SaaS), we enable the frictionless shipment and return of almost one billion shipments across 190 countries each year. We are headquartered in London and Oslo and have over 500 employees across offices in Sweden, Finland, Norway, Denmark, the United Kingdom, Poland, the Netherlands, Belgium, and Romania.
Our software is used by many of the world-leading e-commerce, retail, manufacturing, and 3PL shippers due to us having over 1000 carriers integrated into our platform, nearly 3 times more than our competitors
If you buy goods online, there is a strong chance that nShift has powered that delivery, so come and join us as we shape the future of shipping, one frictionless journey at a time.Purpose of Role:
nShift is on an exciting high-growth journey, and we are looking for a new Sales Operations Manager to join our team. This role is vital for ensuring our sales processes run smoothly and efficiently. Are you passionate about driving sales success and streamlining operations?
Location: London OR Stockholm OR Gothenburg OR Aarhus OR Silkeborg OR Tilburg OR Oslo
Salary range: Competitive and commensurate with experience
About You:
Proven ability to communicate effectively with both internal teams and external clients. Excellent negotiation skills that can turn potential problems into opportunities. Strong ability to build and maintain relationships with stakeholders. Strategic thinker who can translate business goals into actionable plans. Technical skills required to manage CRM systems and other sales tools.Key Responsibilities:Streamline sales processes to improve efficiency and effectiveness. Develop and maintain relationships with key stakeholders, both internal and external. Monitor sales metrics and provide insightful reports to leadership. Ensure the CRM system is optimally configured and used by the sales team. Collaborate with the marketing, finance, and product teams to align efforts and achieve company goals. Identify and implement best practices for sales operations.Required Skills:Exceptional communication skills, both written and verbal. Strong negotiation skills with a proven track record of success. Excellent relationship-building capabilities. Strategic thinker with the ability to foresee and plan for future challenges. Proficiency in CRM systems and other sales-related tools.Desired Traits:Confident in presenting ideas and feedback. Goal-oriented with a focus on achieving targets. Adept at simplifying complex processes. Collaborative approach, believing in the strength of teamwork. Strong time management skills, able to prioritise and multi-task.During the initial training phase, you'll need to be in the office most of the week. After that, you'll be required to come in one day a week with your team, while the other days can be spent working remotely.
At nShift, we believe in embracing diversity in all forms and fostering an inclusive environment for everyone, which we believe is essential for our continued success. We're an equal opportunity employer, meaning all applicants will receive consideration for employment without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or disability status.
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