Data Product Owner for Corporate Customer Engagement Tribe

2 days ago

København, Denmark Danske Bank Full time

Product Owner, Corporate Customer Engagement

Would you like to join a newly established tribe in Danske Bank? Are you skilled in navigating the intersection of business processes, IT, and data, and able to translate business and user expectations into good data solutions?

We are looking for a Product Owner for our newly established Corporate Customer Engagement tribe. The purpose of the tribe is to enable Data Driven Advisory, both through Digital Customer Channels and by empowering Business Customer (BC) and Large Corporate & Institutions (LC&I) advisors with Customer Insights in our CRM solution.

We work in a scaled agile set-up, with cross-functional squads staffed with a mix of business and functional specialists and developers. As a new tribe, you will be part of building both the new squads and the tribe as a unit. Your colleagues will be located across Denmark and India, and we also collaborate closely with other Tribes and business units.

As a new tribe, we want to be known for having a culture where we team up in a global setup with dedicated colleagues and by having an inclusive and caring culture – and most importantly, we have fun every day and celebrate our successes.

Your role
As a Product Owner, you will be instrumental in building our future Customer Insights foundation, which will contain key customer data structured in a way that allows it to be used in various commercial aspects by different areas in Danske Bank.

Furthermore, it will be your role to capture and prioritise data users’ preferences and wishes and support the squad to deliver associated value. You will be responsible for setting the direction for the squad and structuring the backlog, milestones, and deliveries. You will also be a system owner and be responsible for the refinement of requirements, planning sprints, and managing key stakeholders across the bank. You will also:

  • Lead 13-15 people in a cross-functional team, secure high engagement, and great teamwork.
  • Create a vision for the squad, as well as guiding and leading the squad members as their functional leader.
  • Be responsible for planning and prioritizing deliveries and ensuring that the squad delivers the outcomes agreed contributing to the strategy and vision of the domain and business units.
  • Be the initiative owner, developing and taking ownership for the full process from idea to implementation, often in close collaboration with other squads.
  • Ensure transparency and close collaboration with internal stakeholders on an ongoing basis.
  • Embody the core values of Danske Bank, Cultural Commitments: Team up, Own IT, Be Open .

Which competencies do we think are required?

To thrive in this role, you are a self-starter with a curious mindset, that brings positive energy to the team, combined with a can-do attitude. You are a true “people-person,” get energized by working with people and stakeholders from across an organization, and thrive in execution mode. You are structured, able to manage high complexity, focus on solutions, and can navigate in uncertainty.

In return, we promise that you will be part of an ambitious and highly skilled Tribe, where we support each other and prioritize having fun even when dealing with challenges and short deadlines.

We expect that you have:

  • Experience as Product Owner, Project Manager, or Management Consultant in a relevant commercial-focused position.
  • Experience with Data Management or data governance and with establishing data foundations.
  • Strong business acumen and commercial orientation.
  • Strong strategic skills – you switch easily between our strategy and its translation to our organization.
  • A structured approach to ensure timely, high-quality deliveries.
  • Demonstrated ability to collaborate and engage effectively with all types of stakeholders.
  • Strong English skills, both spoken and written.
  • Strong communication skills, ability to set clear direction and motivate a team and stakeholders.
  • Not being afraid to “get your hands dirty” and go into the details when required.

You will be reporting to the Tribe Lead. We work most days from the office but allow flexibility with 1-2 days of working from home. Your work location will be our new Danske Bank Domicile at Postgrunden in Central Copenhagen.

Want to join our team?

If you have any questions regarding the profile, please reach out to Corporate Customer Engagement Tribe Lead, Marianne Munk at markri @danskebank.d k .

We are going through applications on an ongoing basis, so do not hesitate – apply for the position right away

We look forward to hearing from you

#J-18808-Ljbffr

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