Quality & Serviceability Lead
4 months ago
Requisition ID 1812 - Posted - Denmark - Retail / Service - Mid-Senior Level - Kongens Lyngby, Denmark; Struer, Denmark
Join us to provide excellent customer care and ensure that the quality of our service lives up to the highest expectations.
Key responsibilities
As our new Quality & Serviceability Lead your responsibility will be to implement our service strategy in New Product Introduction projects and communicate this process to a variety of stakeholders.
More specifically, you will:
- Drive and manage the Service & Installation area in New Product Introduction (NPI) projects, ensuring that new products can be serviced and installed on the market.
- Own Quality Learning Loop in NPI projects to guarantee learnings from the market are addressed in future projects.
- Drive and manage the Early Warning Process on newly launched products.
- Adopt a proactive mindset in all tasks and have full focus on the B&O customer.
- Be a vital part of develop, drive and implement our Longevity strategy
What you bring
We imagine you come with a SW, Electronics or Mechanical engineering background supported by more than 5 years of experience in product development while we welcome talent from all industries. You can understand product issues and how these could evolve on the market.
Moreover, you bring:
- Project and process management skills from working on technical projects.
- Ability to form technical solutions together with software, hardware, and mechanical architects.
- A good overall technical understanding, preferably also on product development level.
- You understand the need of and how to design long lasting products.
- Good communication skills both upwards and downwards in the organization.
- Proactive personality with customer-oriented mindset.
- Fluency in English - in writing and speech
What we offer
You will join our Customer Quality team and report to Sr. Manager Customer Quality Assurance. You will collaborate with stakeholders within the company as well as external stakeholders which include development partners, stores and service partners.
With approximately 1100 employees, Bang & Olufsen is an agile company that gives room for individual flexibility and decision-making. Our hierarchy is flat, and our communication is open and trustworthy. We believe in mutual respect and with a unique pool of people coming from +55 countries we aim to build a more inclusive workplace to grow as professionals and as a company and remain innovative.
Compensation: Competitive salary and benefits package.
Location: Struer, Denmark; Kongens Lyngby, Denmark.
Start date: As soon as possible.
Travel: Approx. 5%
How to apply
Submit your CV and application in English by pressing the ‘Apply’ button. Applications are assessed continuously, so please apply as soon as possible and no later than 15th September 2024.
At Bang & Olufsen, we believe in equal opportunities for all. We encourage applicants to focus on their qualifications, skills, and experience when submitting their CVs. Please refrain from including personal information such as photographs, marital status, or gender. Our hiring decisions are based solely on merit, and we are committed to fostering a diverse and inclusive workplace where everyone has an equal chance to succeed. If you see yourself in the position and believe you have the potential to support build B&O's future, even if you don't meet all the requirements, we sincerely encourage you to apply. We look forward to hearing from you
If you want to know more about the position, you are welcome to contact our TA Consultant, Nina Vestergaard on Please do not send your CV and application to this e-mail directly as these will not be taken into consideration.
Read more about our recruitment process and explore your career opportunities within Bang & Olufsen here.
Bang & Olufsen has for more than 99 years developed luxury audio products that change moods and inspire minds. With offices in Denmark (headquartered in Struer) and the rest of the world, Bang & Olufsen is determined to create products that push the boundaries of audio technology. To this day, every product is still characterized by the unique combination of beautiful sound, timeless design and unrivalled craftmanship.
#J-18808-Ljbffr-
Quality and Serviceability Expert
2 months ago
Struer, Struer Kommune, Denmark Bang & Olufsen AS Full timeAbout the RoleWe are seeking a skilled Quality and Serviceability Lead to join our Customer Quality team at Bang & Olufsen A/S.Key ResponsibilitiesDevelop and implement service strategies in New Product Introduction (NPI) projects to ensure new products can be serviced and installed on the market.Own the Quality Learning Loop in NPI projects to guarantee...
-
Product Quality and Service Delivery Manager
1 month ago
Struer, Struer Kommune, Denmark Bang & Olufsen AS Full timeAt Bang & Olufsen, we are seeking a seasoned Product Quality and Service Delivery Manager to join our Customer Quality team. This role is an excellent opportunity for a motivated professional to drive our service strategy in New Product Introduction projects and ensure that new products meet the highest quality standards.Key Responsibilities:Servicing...
-
Luxury Audio Solutions Lead
6 days ago
Struer, Struer Kommune, Denmark Bang & Olufsen AS Full timeAbout the RoleWe are seeking an experienced Luxury Audio Solutions Lead to join our Customer Quality team at Bang & Olufsen A/S. As a key member of our organization, you will be responsible for implementing our service strategy in New Product Introduction projects and communicating this process to various stakeholders.
-
Quality Manager
2 days ago
Struer, Denmark Bang & Olufsen Full timeCareer Opportunities: Quality Manager (1980) Requisition ID 1980 - Posted - Denmark - Engineering / Software / R&D - Associate - Struer, Denmark Do you have a passion for quality management and Six Sigma principles, and want to elevate manufacturing excellence for iconic luxury products? At Bang & Olufsen, we pride ourselves on combining craftsmanship,...
-
Luxury Quality Excellence Manager
2 days ago
Struer, Struer Kommune, Denmark Bang & Olufsen Full timeQuality Manager - DenmarkBang & Olufsen, a renowned luxury audio brand, seeks a skilled Quality Manager to elevate manufacturing excellence in Struer, Denmark.We are looking for a holistic professional with a strong engineering background and extensive experience in quality management. The ideal candidate is passionate about applying Six Sigma principles to...
-
Quality Technician
4 months ago
Struer, Denmark Phillips-Medisize AS Full timeLocation(s) Struer, North Denmark Region Company Phillips-Medisize Career Field Quality Job Number 159262 Your Job We are looking for a committed and independent employee for our quality control department, which is a key player in ensuring that our customers always receive the expected quality. Our Team We offer an exciting and challenging job in an...
-
Production Quality Specialist
1 month ago
Struer, Struer Kommune, Denmark Phillips-Medisize AS Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Quality Technician to join our team at Phillips-Medisize A/S in Struer, North Denmark Region. As a key member of our quality control department, you will play a vital role in ensuring the highest quality standards for our customers.About the RoleIn this exciting opportunity, you will be...
-
Project Manager
2 months ago
Struer, Struer Kommune, Denmark Danfoss AS Full timeJob Title: Project Manager - Electrical Floor Heating Team LeadJob Description:We are seeking a seasoned Project Manager to lead our Electrical Floor Heating Team in Kolding. As our new Project Manager, you'll be responsible for the end-to-end product development lifecycle, spearheading projects integrating mechanics, electronics, software, and mobile...
-
Product Development Lead
2 months ago
Struer, Struer Kommune, Denmark Bang & Olufsen AS Full timeProduct Development LeadOverviewBang & Olufsen A/S is seeking a skilled Project Manager to oversee product development projects across our product portfolio, coordinating the core product teams from start till product launch and beyond.Key ResponsibilitiesOversee the overall project Schedule, Resources, Budgets and Quality.Validate the concept of feasibility...
-
Struer, Struer Kommune, Denmark Banke ApS Full timeAbout the RoleWe are seeking a seasoned engineering leader to lead our talented Application Engineering team in Nordborg. As the Technical Engineering Lead, you will collaborate closely with our engineering teams in Ukraine and Poland to oversee the development and execution of complex engineering projects.Your key responsibilities will include:Leading and...
-
Procurement Expert for Supply Chain Optimization
1 month ago
Struer, Struer Kommune, Denmark Phillips-Medisize Full timeJob SummaryWe are seeking a highly skilled Procurement Expert to join our team at Phillips-Medisize. As a key member of our Global Innovation and Development team, you will be responsible for managing and optimizing relationships with our suppliers to ensure timely delivery of high-quality materials, components, and services.About the RoleYou will lead...
-
Supplier Manager
7 months ago
Struer, Denmark Phillips-Medisize Full timeYour Job We are seeking a highly motivated and experienced Supplier Manager to join our team. The Supplier Manager will be responsible for managing and optimizing relationships with our suppliers to ensure the timely delivery of high-quality materials, components, and services. The ideal candidate will have a strong background in supplier management and...
-
Serviceability Expert for Luxury Audio Products
3 weeks ago
Struer, Struer Kommune, Denmark Bang & Olufsen AS Full timeAbout Bang & Olufsen A/SWe are a leading manufacturer of luxury audio products that change moods and inspire minds. With a rich history spanning over 99 years, we have established ourselves as a pioneer in the industry, known for our unique combination of beautiful sound, timeless design, and unrivalled craftsmanship.
-
Global Procurement Specialist
1 month ago
Struer, Struer Kommune, Denmark Danfoss GmbH Full timeAre you an experienced facilitator looking to drive lean and agile supplier relationships? With a solid background in Procurement and Supply Chain Management, this role offers the perfect platform to refine your skills, develop competencies, and make a lasting impact within Danfoss GmbH.Job ResponsibilitiesLead strategic procurement activities to ensure...
-
Procurement Specialist
1 week ago
Struer, Struer Kommune, Denmark Danfoss GmbH Full timeAbout Danfoss GmbHDanfoss is a leading provider of engineering solutions that enable the efficient use of resources. With over 42,000 employees and a global footprint of 95 factories, we serve customers in more than 100 countries.Our innovative engineering dates back to 1933, and we have been committed to making a positive impact on the environment through...
-
Struer, Struer Kommune, Denmark Danfoss AS Full timeAbout DanfossDanfoss A/S is a leading supplier to the refrigeration and air-conditioning industries, providing sustainable and quality solutions for people around the world.
-
Electrical Project Manager
1 month ago
Struer, Struer Kommune, Denmark Danfoss AS Full timeAbout the RoleWe are seeking an experienced Electrical Project Manager to join our team at Danfoss A/S in Kolding, Denmark. This is a unique opportunity to lead cross-functional project teams and be responsible for the end-to-end product development lifecycle.As our new Electrical Project Manager, you will have the chance to spearhead projects integrating...
-
Facility Manager
2 days ago
Struer, Denmark Avature Full timeWe are looking for a Facility Manager to oversee the management, maintenance, and operations of our manufacturing and office facilities. As a key player in our company, you will ensure our facilities meet the highest standards for quality, safety, and compliance, all while supporting our commitment to delivering exceptional medical devices to the market. The...
-
Senior Electronics Architect
1 month ago
Struer, Struer Kommune, Denmark Danfoss AS Full timeDanfoss A/S is a leading provider of energy-efficient solutions. As a Senior Electronics Architect, you will play a key role in designing and developing next-generation products for the Commercial Compressor electronics department.Key Responsibilities:Develop hardware architecture solutions and concepts that align with company standardsLead system-level...
-
Executive Project Development Manager
1 month ago
Struer, Struer Kommune, Denmark Bang & Olufsen AS Full timeJob SummaryWe are seeking an experienced Executive Project Development Manager to join our team at Bang & Olufsen A/S. This is a unique opportunity to lead product development projects across our portfolio, coordinating core product teams from start to launch and beyond.About the RoleThis position involves overseeing project schedules, resources, budgets,...