Quality and Serviceability Expert

2 weeks ago


Struer, Struer Kommune, Denmark Bang & Olufsen AS Full time

About the Role

We are seeking a skilled Quality and Serviceability Lead to join our Customer Quality team at Bang & Olufsen A/S.

Key Responsibilities

  • Develop and implement service strategies in New Product Introduction (NPI) projects to ensure new products can be serviced and installed on the market.
  • Own the Quality Learning Loop in NPI projects to guarantee learnings from the market are addressed in future projects.
  • Drive the Early Warning Process on newly launched products to identify potential issues.
  • Collaborate with stakeholders to develop and implement our Longevity strategy.

Requirements

  • 5+ years of experience in product development, preferably with a background in SW, Electronics, or Mechanical engineering.
  • Project and process management skills, with the ability to form technical solutions together with software, hardware, and mechanical architects.
  • Good overall technical understanding, preferably on product development level.
  • Fluency in English, both written and spoken.

What We Offer

As a Quality and Serviceability Lead, you will collaborate with stakeholders within the company and external partners to drive quality and service excellence. You will join a flat and agile organization that values individual flexibility and decision-making.

At Bang & Olufsen A/S, we believe in equal opportunities for all. We encourage applicants to focus on their qualifications, skills, and experience when submitting their applications.



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