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Store Manager for Royal Copenhagen Flagship Store

2 months ago

København, Denmark Fiskars Full time

Founded in 1775 as “The Danish Porcelain Factory” under the patronage of Dowager Queen Juliane Marie, Royal Copenhagen is among the oldest companies in Denmark. Deeply anchored in craftsmanship, royal heritage and timeless design, Royal Copenhagen is one of the most luxurious porcelain brands in the world. An innovative approach and steadfast determination have made Royal Copenhagen a part of Danish cultural history and a true national treasure.

Join Our Team as a Royal Copenhagen Store Manager

This is a one of a kind opportunity. We are renovating our historical Flagship store at Amagertorv in Copenhagen and will re-open a state-of-the-art store and experience center during November, 2024. We are looking for an experienced and dynamic individual to lead our team and take charge of the new store as a Royal Copenhagen Store Manager.

As the driving force behind our store, you will have the opportunity to highlight your leadership skills while immersing customers in the elegance of Royal Copenhagen's exquisite porcelain collections.

Apply today if you are an experienced and passionate retail leader with a deep appreciation for Danish design and the ability to create exceptional customer experiences.

Position: Royal Copenhagen Store Manager
Location: Royal Copenhagen Flagship store

Responsibilities:
  • Lead and inspire a team of dedicated retail professionals, fostering a positive and collaborative work environment.
  • Drive sales and exceed performance targets by implementing effective sales strategies, analyzing key performance indicators, and implementing action plans.
  • Ensure that every customer receives an exceptional and personalized shopping experience, instilling a passion for Royal Copenhagen's heritage and craftsmanship in both customers and staff.
  • Maintain a visually captivating store environment, curating inspiring product displays that showcase the beauty and versatility of Royal Copenhagen's porcelain collections.
  • Build and nurture relationships with customers and the local community, leveraging opportunities to increase brand awareness and drive customer loyalty.
  • Analyze sales reports and market trends to identify growth opportunities and develop strategies to optimize sales and profitability.
  • Manage inventory levels, oversee stock replenishment, and ensure smooth store operations in collaboration with the operations team.
  • Recruit, train, and develop a high-performing team, providing ongoing coaching, feedback, and performance evaluations.
Requirements:
  • Min. 8 years proven experience in retail management with a large team, ideally within a luxury or design-focused environment.
  • A genuine passion for design and a deep appreciation for Royal Copenhagen's heritage, craftsmanship, and collections.
  • Strong leadership skills, with the ability to motivate and inspire a team to achieve and exceed goals.
  • Exceptional communication and interpersonal skills, with the ability to build strong customer relationships and foster a positive team culture.
  • Experienced in change management and to navigate in a changing environment.
  • Solid business acumen, with the ability to analyze sales data, identify trends, and make data-driven decisions.
  • Excellent organizational and time management skills to effectively prioritize tasks and manage multiple responsibilities and create structure.
  • Flexibility to work a schedule that includes evenings, weekends and holidays as required.
  • Excellent in stakeholder management.
  • Experienced in creating a store with high standards.
  • Fluent in Danish and English.
Perks and Benefits:
  • Competitive salary package with performance-based incentives, recognizing and rewarding your contributions.
  • Employee discounts on Royal Copenhagen products, allowing you to enjoy the elegance of Danish porcelain in your own home.
  • Ongoing training and professional development opportunities to enhance your leadership and retail management skills.
  • A supportive and collaborative work environment, fostering creativity, teamwork, and a passion for excellence.
  • The opportunity to work with a global brand house that encompasses a multitude of heritage, luxury brands.

If you are a results-oriented leader with a passion for design and a knack for creating exceptional customer experiences, we want to hear from you Apply today, and let's bring the enchanting world of Danish porcelain to life.

If you have further questions about the role, you are welcome to contact Direct To Consumer Director, Margit Friis at 42 16 44 58 on:

  • Friday, August 30th between 16.30-17.30
  • Monday, September 2nd between 16-17
  • Friday September 6th between 15-16.

With untiring enthusiasm, Royal Copenhagen continuously revitalises itself and its historic aesthetic, time and time again. Won’t you join us?

Read more: fiskarsgroup.com

Read more: royalcopenhagen.com

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