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Assistant Store Manager

4 months ago

København, Denmark JD Sports Fashion Denmark ApS Full time

Are you our new Assistant Manager?

Are you crazy about streetwear and sneakers like us? Who loves to lead and motivate a team and provide customers with the best customer experience possible? Do you have experience being a team leader and loves motivating colleagues?

If yes, keep reading as we are looking for a new Assistant Manager in our store in Copenhagen.

Role Overview:
In this role, you will assist the Store Manager in the day-to-day running of the store, taking ownership of a number of duties while ensuring that the store's KPIs are achieved.

Key Duties/Responsibilities:

Employees
  • Train and develop career plans with the store manager for internal employees and promote progression within the group.
  • Assist with store recruitment, new starter inductions, and staff training.
Sales
  • Ensure and analyze the store's dashboard to achieve targets and KPIs and, where possible, exceed them.
  • Provide supervisory help on the sales floor, selling personally where necessary.
  • Ensure adequate floor coverage at all times, taking into account normal peaks and troughs in the sales pattern.
Customer Service
  • Motivate and train the team to ensure that customers receive courteous, considerate, and responsible advice.
  • Handle all customer complaints, whether related to service or merchandise, according to company policy, ensuring they are addressed promptly, courteously, and objectively.
  • Support the team in encouraging customers to return as a result of courteous and competent service.
Visual Merchandising
  • Attract, engage, and motivate customers to make purchases in-store by using the latest visual techniques.
  • Ensure that all merchandise is correctly priced, price amendments are actioned, and all POS is correctly displayed.
  • Keep stock on display clean and presentable at all times.

Skills/Experience/Knowledge Needed:

  • Retail Management experience.
  • Experience in leading and motivating a team.
  • Excellent time management skills.
  • Strong verbal and written communication skills.
  • IT skills - Microsoft Outlook, Word, and Excel.

We recognize that our employees put great effort into making JD Sports the success it is today, and in turn, we offer them some amazing benefits:

  • Discretionary Bonus Scheme
  • Staff Discount on JD Group and other brands within the organization
  • Personal development opportunities to learn and grow at work.
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