Administrative Case Worker
6 days ago
Drømmer du om et meningsfuldt job, hvor du gør en forskel for flypassagerer, der har krav på retfærdighed? Flyhjælp, en succesfuld dansk legal-tech virksomhed, har allerede hjulpet mere end 350.000 personer med at indhente kompensation og fortsætter med at vokse. Bliv vores nye Administrative Case Worker i Operations-afdelingen og vær med til at skabe resultater i et ambitiøst og socialt arbejdsmiljø, som er kåret til nr. 2 på Børsens Gazelleliste og scorer højt på medarbejdertilfredshed.
I Operations-teamet hjælper du flypassagerer med at få den kompensation, de har ret til, og arbejder med både kundekontakt og sagsbehandling. Du vil lære om flypassagerers rettigheder, håndtere kundedialog, og få erfaring med sagsadministration i et dynamisk team. Derudover vil du også få mulighed for at være med til at optimere arbejdsprocesser og implementere nye teknologier, som kan gøre arbejdet endnu mere effektivt.
- Vurdere og behandle flysager
- Forberede sager til skandinaviske domstole
- Validere filer og kundedata
- Stå for kundekontakt, hvor forståelse og service er afgørende
- Bidrage til løbende forbedringer i processerne
- Diverse ad hoc-opgaver, der gør arbejdsdagen afvekslende
- Du taler og skriver flydende dansk og engelsk og har professionel erfaring med mindst ét nordisk sprog – vi søger lige nu dansk talende talenter
- Du er ikke bange for at udforske nye teknologier og bidrager med et åbent sind og gåpåmod
- Du trives med frihed under ansvar, og arbejdsbalancen er vigtig for dig
- Du motiveres af at hjælpe både kolleger og kunder med en “can-do” attitude, der smitter af på omgivelserne
- Du er serviceminded og vant til at skabe overblik – også når der er travlt
Et socialt, dynamisk miljø, hvor der er plads til både udvikling og fællesskab
Mulighed for at arbejde med kolleger fra mange lande og få erfaring i en international koncern, hvor engelsk er virksomhedens sprog
Mulighed for at arbejde fra vores kontor i Berlin, hvis du tager en lang weekend der
Fleksible arbejdsopgaver og god mulighed for personlig og faglig udvikling
Frokostordning med Meyers og kontorlokaler tæt på metroen i København
Om Flyhjælp:
Flyhjælp er en ambitiøs og innovativ virksomhed i rivende udvikling, med kontor ved Kløvermarken i København. I 2021 blev vi en del af det tyske Flightright, som styrker vores markedsposition i Norden yderligere. Vi er et team af engagerede medarbejdere fra hele Norden og flere steder i Europa, og gennem vores moderselskab har vi kolleger i bl.a. Berlin, Budapest og Kyiv.
Teamet består af 6 sagsbehandlere samt en Teamleder, som du vil arbejde tæt sammen med for at sikre høj kvalitet i sager og vurderinger inden for den danske retsproces. Sagsbehandlerne i teamet er en blanding af deltids- og fuldtidsansatte.
Er du klar til at blive en del af vores rejse? Send din ansøgning, dit CV og relevante dokumenter via jobopslaget her eller til vores rekrutteringsansvarlige, Marie Hoffmann, på – vi glæder os til at høre fra dig
Løn forhandles baseret på arbejdstimer (fuldtid eller deltid), performance, kvalifikationer og kompetencer.
#J-18808-Ljbffr-
Administrative Case Worker
6 days ago
København, Denmark Flightright GmbH Full timeInformation Drømmer du om et meningsfuldt job, hvor du gør en forskel for flypassagerer, der har krav på retfærdighed? Flyhjælp, en succesfuld dansk legal-tech virksomhed, har allerede hjulpet mere end 350.000 personer med at indhente kompensation og fortsætter med at vokse. Bliv vores nye Administrative Case Worker i Operations-afdelingen og vær med...
-
Student Worker Casualty
13 hours ago
København, Denmark American International Group Full timeAIG – Student worker for the Liability Department Are you interested in a student position in a dynamic and international setting? We are currently looking for a Student worker to join our Underwriting Liability department in Copenhagen. This is a part-time temporary position with approx. 15h/week (two “full days” per week). We offer An interesting...
-
Student Worker in Security
7 days ago
København, Denmark Nestlé SA Full timeStudent Worker in Security & SHE (Safety, Health and Environment) Join Nestlé Nordics – We are looking for the Power of YOU! Are you an ambitious student, ready to kick-start your career in a positive and supportive work environment? Excited to contribute to keeping our employees safe and secure, and ensuring a high environmental performance in line with...
-
Product Manager Student Worker
2 months ago
København, Denmark The HubDanske Bank Full timeWorksome is on a mission to make work better. We’re dedicated to creating a world where people are more productive and working on what they love. Our platform offers companies a seamless way to hire, manage and pay their external workforce - creating better experiences for everyone and more opportunities for people in the flexible world of work. Worksome...
-
Product Manager Student Worker Permanent employee
2 months ago
København, Denmark Worksome Ltd Full timeJoin a rising startup company, where you’ll have an impact from day one As a Product Manager Student Worker, you will assist in product development by prioritizing, building, and communicating new and complex functionality. You will work on high-impact and high-visibility projects, thinking strategically and holistically. About us At Worksome, we’re...
-
Danish-speaking Operations Team Lead
1 month ago
København, Denmark Flightright GmbH Full timeInformation Would you like to be part of a successful Danish legal-tech company that, with its vision of bringing justice to air passengers, has helped over 400,000 people obtain compensation? Then we have the job for you! Flyhjælp is an ambitious and dynamic company located in the beautiful Edison House premises near Kløvermarken in Copenhagen, close to...
-
Senior Database Administrator
2 months ago
København, Denmark E Conomic Full timeWe’re looking for an experienced Database Administrator to help us fine-tune and optimize our SaaS platform running on the latest version of SQL Server. With over 200,000 customers counting on us, your role will be key in ensuring everything runs smoothly and efficiently. If you’re up for solving complex challenges and want to make a real impact in a...
-
Student Worker
1 day ago
København, Denmark Mars, Incorporated and its Affiliates Full timeJob Description: What are we looking for? You are either on a Bachelor or a Master's program. You are proficient in Excel and PowerPoint as well as analytical skills. You are fluent in English and Danish. You are able to work both independently and as part of a team, and you are not afraid to take on new tasks and responsibilities. What will be your key...
-
Student Worker
13 hours ago
København, Denmark Mars (New) Full timeTime left to apply: End Date: January 7, 2025 (30+ days left to apply) Job Requisition ID: R113685 Job Description: What are we looking for? You are either on a Bachelor or a Master's program. You are proficient in Excel and PowerPoint as well as analytical skills. You are fluent in English and Danish. You are able to work both independently and as part of...
-
Vendor management Assistant
2 months ago
København, Denmark Danske Bank Full timeAt Danske Bank, we aim to become a better bank for our 3 million+ customers by offering them a world-class banking experience. We are currently seeking a talented and motivated Vendor Management Assistant for our Physical Security Department. This is an excellent opportunity for a student eager to gain practical experience in the fields of economics,...
-
Pharmacovigilance & Safety Professional
2 months ago
København, Denmark AJ Vaccines Full timeWe save lives worldwide; Would you like to join us? Are you experienced in Pharmacovigilance & Safety, or are you eager to challenge your interest in this area? Then you may be our next colleague. At AJ Vaccines we are currently looking for a dynamic and skilled new team member who has a strong motivation to join our Pharmacovigilance & Safety Team. Team...
-
Assistant Consultant
2 months ago
København, Denmark Sunrise AS Full timeAssistant Consultant (Student) Sunrise is looking for an Assistant Consultant, Insights & Brand Strategy (Student) Are you ambitious and eager to take the next step in your personal and professional development? As an Assistant Consultant (Student Worker) at Sunrise, you’ll play a crucial role in driving and developing our clients’ strategies, both...
-
Energy Control Coordinator
1 month ago
København, Denmark Vestas Full timeWork experience: Skilled Worker / Semi-Skilled Worker Type of position: Full-Time Job Family: Field Operations Are you an experienced skilled electrical person searching for new opportunities? Vestas is looking for someone to join our team for the DK service organisation. Region NCE: SBU NCE Service > Energy Control Coordinator NO With more than 30 years...
-
Sales Development Representative
2 months ago
København, Denmark The HubDanske Bank Full timeAbout ‘All Gravy’ The next generation of employees are used to apps like Instagram, TikTok and Spotify in their personal life - but when they go to work at a restaurant chain or retail store, they’re met with software created before they were born. We are modernising the tools for frontline employees and transforming the experience into one that is...
-
Norwegian speaking Customer Experience Specialist
2 months ago
København, Denmark Roman Health Pharmacy LLC Full timePlanday from Xero is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses and shift workers around the world to communicate, collaborate, and get work done. Powered by a community of local industry experts, Planday provides a best-in-class digital platform that is easy to use, accurate,...
-
Swedish-speaking Customer Experience Specialist
2 months ago
København, Denmark Roman Health Pharmacy LLC Full timePlanday from Xero is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses and shift workers around the world to communicate, collaborate, and get work done. Powered by a community of local industry experts, Planday provides a best-in-class digital platform that is easy to use, accurate,...
-
Customer Support Specialist
1 week ago
København, Denmark Spirii Full timeAre you passionate about delivering great customer experiences for both end-users and partners, and do you want to be part of the amazing growth journey in Spirii? Would you like to be part of the green transition to reduce the CO2 impact in our environment by helping Spirii lead the transition towards simpler, smarter sustainable transportation? Then you...
-
Go-To-Market Analyst
2 months ago
København, Denmark The HubDanske Bank Full timeAbout ‘All Gravy’ The next generation of employees are used to apps like Instagram, TikTok and Spotify in their personal life - but when they go to work at a restaurant chain or retail store, they’re met with software created before they were born. We are modernising the tools for frontline employees and transforming the experience into one that is...
-
Go-To-Market Analyst
2 months ago
København, Denmark The HubDanske Bank Full timeAbout ‘All Gravy’ The next generation of employees are used to apps like Instagram, TikTok and Spotify in their personal life - but when they go to work at a restaurant chain or retail store, they’re met with software created before they were born. We are modernising the tools for frontline employees and transforming the experience into one that is...
-
Director for People
1 month ago
København, Denmark Scalepoint Technologies Switzerland GmbH Full timeAiming for new heights (External consultant or permanent position – Copenhagen)At Scalepoint, we aim for the stars. We support insurers in their digital journey to automate and provide a better customer experience. Our solutions are unique, and Scalepoint CORE was recently appointed the world’s best claims management solution!Our values and our culture...