Infrastructure & Technology Technical Representative for PC Copenhagen, DK
1 week ago
Introduction
A Technical Support Representative at IBM is a front-line position supporting our products and making sure they are at their best for our customers. With over 100 years in technology, IBM has built a strong reputation for quality service, and this role ensures we continue to deliver on that promise. If you enjoy helping people with technical issues, you’ll love your career at IBM.
Your Role and Responsibilities
Support til PC-hardware service desk
Det er vigtigt, at du har interesse for at yde teknisk support til kunder, og at du er struktureret og kan overlevere opgaver af høj kvalitet. Du er udadvendt og god til at sætte kunden i fokus og forstå og analysere opgaverne. Det er også vigtigt, at du er god til at tilegne dig ny viden, og at du har teknisk flair og trives med at løse problemer på forskellige produkter.
Om dig:
- Du er serviceminded med teknisk flair og søger tekniske udfordringer.
- Du trives i et dynamisk miljø, hvor kravene til kvalitet og fleksibilitet er høje, og hvor løsningen er i centrum.
- Du kan bevare overblikket - også når det går stærkt.
- Du er god til at arbejde struktureret og følge processer.
- Du kan hjælpe vores kunder med løsning af IT-problemer og serviceydelser.
- Du kan sætte kunden i centrum og er god til at kommunikere.
- Du taler og skriver Dansk og Engelsk.
Vi tilbyder:
- Uddannelse i de produkter, vi servicerer.
- Løbende udvikling af dig og din karriere.
- Du får kendskab til forskellige teknologier, arbejdsmetoder og løsninger.
- Dynamisk og agilt arbejdsmiljø med udvikling gennem vidensdeling, samarbejde og coaching.
- Vi tror på, at man skal støtte hinanden for at få succes som et team, derfor arbejder vi tæt sammen på tværs af roller.
- Vi skal have det sjovt sammen, og vi mener det er et vigtigt fundament for en god arbejdsplads.
- En tidsbegrænset ansættelse 12 måneder, eventuelt med mulighed for forlængelse.
Lyder det som noget for dig?
Så send din ansøgning allerede nu.
Required Technical and Professional Expertise
You are service minded with technical flair and looking for technical challenges. You can work in a dynamic environment where the requirements for quality and flexibility are high. You speak and write English.
Preferred Technical and Professional Expertise
You are solution oriented.
You can keep calm in stressed situations.
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