EU Product Manager

2 weeks ago

København, Denmark Alimentation Couche-Tard inc. Full time

Job Description

EU Product Manager - Customer Retention

Type of Employment: Permanent

Location: Copenhagen, Denmark

Visa requirements: A valid work permit from the EU/EEA (relocation assistance is not provided)

Role Overview

At Circle K, we work hard to make things easy. Working within an industry ripe for technological innovation, our digital product team is tasked with ushering in new technologies to support the reliability, speed, and ease that millions of our customers depend on every day.

As a Product Manager, you will thoughtfully guide products from concept to launch by connecting the technical and business worlds. You’ll own the reimagining of our EXTRA loyalty program across Europe, breaking down complex problems into the experiential building blocks of massively scalable features. As one of the first hires to our EU loyalty product team, you will guide the evolution of our technical product development and deployment process, holding ownership across the product development cycle, from agile ceremonies with developers to roadmap reviews with senior leaders.

Who You Are

You’re a builder at heart. In every challenge, you can find a solution.

  • You build great products. In a role that demands both business and technical acumen, you independently work through ambiguity to drive prioritization of opportunities. You ground your decisions in the data and know where to focus your efforts.

  • You build great teams. As one of the first hires to our product organization, you’re a self-starter who is comfortable setting the pace. You’re excited by the prospect of fostering innovation, efficiency, and positive culture on a team that’s just getting started.

  • You build for the future. When setting direction for the short-term, you weigh the long-term impact of your roadmap across a complex, global organization. You can communicate how our work today will impact our digital maturity in the years to come.

What You Will Be Doing

  • Thoughtfully serve as a customer experience champion and a technology strategist to define the next generation of the EXTRA loyalty program and accompanying data-driven retention strategies.

  • Work cross-functionally with strategy, UX design, technical architecture, and engineering teams to write detailed front-end and back-end feature requirements, working with business unit leaders to communicate the value of the next generation loyalty program.

  • Work closely with the Director of Loyalty Technology and technical consulting partners to continuously prioritize development & optimize the software development lifecycle, ensuring the future program can scale efficiently across our European business.

  • Communicate timelines and guide expectations across technical and non-technical stakeholder teams, documenting key design decisions, directing UAT testing activities, and coordinating feature releases.

  • Lead SAFe agile ceremonies with a global team of in-house and vendor partners.

  • Collaborate closely with the Loyalty Analytics team to define, measure, and report on the key performance indicators of feature performance, customer experience impact, and business value.

  • Define how our marketing teams will use a new suite of CDP & journey orchestration tools in their CRM retention efforts, then develop training for these teams to learn the new tools.

What We Need

  • 4+ years of product management and/or development experience building consumer-facing products.

  • Understanding of digital MarTech and retail technologies including but not limited to loyalty platforms, CDP/CTR, journey/campaign orchestrators, point of sale systems, payments processing systems, integration architecture, mobile backend, retail media networks, and analytics platforms.

  • Professional background or Bachelor’s degree in Computer Science, Computer Engineering, Human-Computer Interaction, or a closely related field or equivalent experience.

  • Demonstrated experience leveraging qualitative and quantitative insights to plan and prioritize feature ideas.

  • Demonstrated ability to communicate complex technical information in a condensed manner to a wide range of audiences, verbally and in writing.

  • Ability to work effectively with remote teams, comfortable managing communications across multiple channels (email, Slack, Teams, etc.) and geographies to get people aligned and get things done.

  • Excellent written and oral communication skills in English.

Ideal Candidates Also Have

  • Advanced knowledge of agile development methodologies.

  • Strong technical testing and release management experience.

  • Experience working with agile planning tools (e.g. JIRA, Confluence, Miro).

  • Experience leading development teams in a scaled scrum/agile environment.

  • Experience with API diagramming (e.g. UML).

  • Experience with cloud architecture, database management, and programming languages.

Interested?

We encourage you to apply by December 11th, 2024 . The process will begin earlier if the right candidate has applied.

Only applications received through our online system will be considered, not via e-mail.

We are looking forward to your application

#J-18808-Ljbffr

  • Project Manager for EU ETM Implementation

    4 weeks ago

    København, Denmark Human Capital For Every Project Full time

    Passionate about Engineering - RDT Engineers At RDT Engineers, our primary focus is our PEOPLE. We support our employees in professional and individual development. With our flat hierarchy, commitment and values, we inspire them to do their best. We pursue our PEOPLE’s work satisfaction and guarantee the highest quality, which leads to our second mission...

  • Associate Director, EU/ROW Regulatory Lead

    3 months ago

    København, Denmark Genmab AS Full time

    The Genmab Vacancy Website is hosted by our Global HR System vendor, Workday. If you have any questions related to the hosting of this site please contact us at . Associate Director, EU/ROW Regulatory Lead page is loaded Associate Director, EU/ROW Regulatory Lead Apply locations Copenhagen time type Full time posted on ...

  • Senior Director, Regulatory Affairs Strategy-EU/RoW

    3 months ago

    København, Denmark Genmab Full time

    At Genmab, we’re committed to building extra(not)ordinary futures together, by developing antibody products and pioneering, knock-your-socks-off therapies that change the lives of patients and the future of cancer treatment and serious diseases. From our people who are caring, candid, and impact-driven to our business, which is innovative and rooted in...

  • Senior Director, Regulatory Affairs Strategy-EU/RoW

    3 months ago

    København, Denmark Genmab AS Full time

    Senior Director, Regulatory Affairs Strategy-EU/RoW At Genmab, we’re committed to building extraordinary futures together, by developing antibody products and pioneering therapies that change the lives of patients and the future of cancer treatment and serious diseases. From our people who are caring, candid, and impact-driven to our business, which is...

  • Product Manager

    3 months ago

    København, Denmark The HubDanske Bank Full time

    Be part of an innovative and growing company in the life-science industry! We are currently seeking a Product Manager to join our dedicated team at Eupry ApS. As a Product Manager, you will play a key role in developing and managing our product portfolio, ensuring its success in the market. Position Overview Eupry is seeking a hands-on dynamic Product...

  • Product Manager

    3 months ago

    København, Denmark Airtame.com Full time

    Product Manager Mission: Airtame is the preferred platform for wireless screen sharing, digital signage, and conferencing for businesses and schools. Our mission is to empower people to share, learn, and connect on equal footing, no matter their device type, both locally and hybrid. Role: Airtame is looking for a Product Manager to join our Collaboration...

  • Production Manager

    3 weeks ago

    København, Denmark Blackswansexist Full time

    Production Manager – Lead with Purpose and Drive Excellence Are you ready to empower teams, build connections, and make an impact? Our client is searching for a Production Manager to lead and inspire a production team, where innovation and quality are essential to meet targets. You’ll drive a Continuous Improvement culture, working directly with skilled...

  • Product Manager Product Development · Copenhagen

    2 weeks ago

    København, Denmark One Peak Partners LLP Full time

    Are you an experienced Product Manager looking to make an impact on a dynamic and growing SaaS leader in data protection? Now is the perfect time to join us! We're rapidly innovating and turbocharging the Keepit SaaS data protection platform, which is recognized as a global leader and innovator. With our solution outpacing market growth. As a Product...

  • Production Manager RTW

    4 weeks ago

    København, Denmark PARETO SECURITIES AS Full time

    JOIN US ON OUR JOURNEY TO SET NEW BENCHMARKS FOR THE FUTURE OF FASHION!WE ARE SEEKING A DYNAMIC AND FORWARD-THINKING PRODUCTION MANAGER TO JOIN OUR READY-TO-WEAR TEAM, BASED IN COPENHAGEN. In this role, you will have the opportunity to shape and manage our production processes and contribute to our ongoing commitment to responsible fashion.You will play a...

  • Director of Product Management

    3 months ago

    København, Denmark Corti Full time

    There is no quality healthcare without a quality dialogue. Today, that dialogue is broken; we need you to help us fix it. Doctors and nurses across the world are facing unprecedented challenges. When we meet them, they're dealing with heavy workloads, extensive paperwork, and the pressure of performing well, which in healthcare, can have dire consequences....

  • Senior Manager, Production

    3 months ago

    København, Denmark Radiometer Danmark Danaher Full time

    In our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating...

  • Product Line Manager

    3 months ago

    København, Denmark e-conomic Danmark Full time

    Apply here Are you ready to lead high-impact initiatives that will shape the future of larger SMBs in Denmark with advanced accounting needs? If you're a customer-focused leader with a passion for addressing the unique challenges of these businesses, we want to hear from you. We're seeking a Product Line Manager to drive our efforts in unlocking new...

  • Crypto Product Manager

    1 day ago

    København, Denmark Fintechnordics Full time

    We seek a senior and experienced Product Leader to join the eToro Labs team in Copenhagen. Your role will primarily be centered around our non-custodial wallet and enabling eToro users to access new web3 products. Our mandate is to research and develop new products that advance the future of finance, and ensure that our clients enjoy access to cutting edge...

  • Product Manager

    4 weeks ago

    København, Denmark Mrs Wordsmith Full time

    We are seeking a skilled Product Manager to be our product and creative lead for Readiculous—a dynamic, game-based learning platform that teaches children aged 3 - 7 to read through engaging mini-games and hilarious characters. About Mrs Wordsmith Mrs Wordsmith is on a mission to revolutionise education with playful learning experiences that combine...

  • Crypto Product Manager

    4 weeks ago

    København, Denmark eToro (Europe) Ltd. Full time

    eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’...

  • Product Manager

    2 weeks ago

    København, Denmark Orange SA Full time

    about the role Orange Cyberdefense is a leading player in the cybersecurity industry, committed to delivering innovative managed services and solutions to our clients. We are looking for a highly experienced and strategic Product Manager to join our Global Product Management division. Working as a Product Manager - Intelligence Services You actively drive...

  • Product Manager

    2 weeks ago

    København, Denmark Orange SA Full time

    About the Role Orange Cyberdefense is a leading player in the cybersecurity industry, committed to delivering innovative managed services and solutions to our clients. We are looking for a highly experienced and strategic Product Manager to join our Global Product Management division. Working as a Product Manager - Intelligence Services You actively drive...

  • Product Manager, D&A

    3 days ago

    København, Denmark Pandora AS Full time

    Do you want to be a part of the world’s leading jewelry company while putting your experience with data & analytics product management into use? If yes, then we might have an exciting opportunity for you! You will be part of an exciting data & analytics area within digital & tech and work in an international organisation of can-do spirited, passionate, and...

  • Senior Product Manager

    3 months ago

    København, Denmark GlobalConnect AS Full time

    Senior Product Manager at GlobalConnect Do you want to define the future of our products? Are you ready to take a role in our product development process across our organizational teams? If your answer is yes, then GlobalConnect is the place for you! As a Senior Product Manager at GlobalConnect, you will play a pivotal role in shaping our product portfolio...

  • Product Marketing Manager

    3 months ago

    København, Denmark The HubDanske Bank Full time

    Are you ready to shape the future of contract management? At Contractbook, we’re seeking a Product Marketing Manager who is eager to learn, tech-savvy, obsessed with customers, and passionate about building bridges between teams. You will drive our product’s success by understanding customer needs, crafting compelling product narratives, and leading...