Current jobs related to Customer Relations Team Leader - Copenhagen, Copenhagen - Inter IKEA Systems B.V.

  • Customer Service Team Leader

    20 hours ago

    Copenhagen, Copenhagen, Denmark myGwork - LGBTQ+ Business Community Full time

    This role is offered on a hybrid basis, which involves a combination of working from our office in Copenhagen and also remotely. Drive Success as a Hands-On Customer Service Team Leader This is a unique opportunity to combine leadership with operational excellence. As a Customer Service Team Leader, reporting to the Customer Operations Manager Scandinavia,...

  • Media Relations Leader

    6 days ago

    Copenhagen, Copenhagen, Denmark Danfoss GmbH Full time

    Job DescriptionAt Danfoss, we are driving the sustainable transformation of tomorrow by engineering innovative solutions that allow the world to use resources in smarter ways. As the Head of Media Relations, you will spearhead the development and execution of our media strategy, enhancing our reputation and reinforcing our position as a technology leader.You...

  • Sustainability Team Leader

    14 hours ago

    Copenhagen, Copenhagen, Denmark NTU International AS Full time

    Job SummaryWe are seeking an experienced Team Leader/Expert in climate change, environment and sustainability to join our core team during the implementation of the EU funded project. As a key member of our team, you will be responsible for leading a team of experts in advisory services related to climate change, environment and sustainability.About the...

  • Team Leader

    4 days ago

    Copenhagen, Copenhagen, Denmark Snowminds Full time

    Heb jij een passie om ski- of snowboardleraar te zijn en van het leven in de bergen? Word je high als je lesgeeft en je gasten een geweldige ervaring geeft? Ben je ambitieus en streef je er voortdurend naar om te leren? Als je hier ja op kunt zeggen, ben je misschien het volgende lid voor de Snowminds Academy. Onze Team Leaders zijn een van de...

  • Team Leader

    2 days ago

    Copenhagen, Copenhagen, Denmark Snowminds Full time

    Heb jij een passie om ski- of snowboardleraar te zijn en van het leven in de bergen? Word je high als je lesgeeft en je gasten een geweldige ervaring geeft? Ben je ambitieus en streef je er voortdurend naar om te leren? Als je hier ja op kunt zeggen, ben je misschien het volgende lid voor de Snowminds Academy. Onze Team Leaders zijn een van de...

  • Customer Success Leader

    2 days ago

    Copenhagen, Copenhagen, Denmark NielsenIQ Full time

    NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. We are seeking a skilled Customer Success Leader - Brand Tracking to join our team in Western Europe.In this strategic leadership role, you will be responsible for customer success across...

  • Customer Success Team Lead Denmark

    1 day ago

    Copenhagen, Copenhagen, Denmark Hello Retail ApS Full time

    Job OverviewHello Retail ApS is the market leader in the Nordic countries within Personalization and Conversion rate optimization (CRO) for the E-commerce market. We are seeking a Danish speaking Ecommerce Specialist to join our Customer Success team in Copenhagen, Denmark.Your RoleYou will be working as a key coordinating driver and customer's first point...

  • Veo Group Team Member

    7 days ago

    Copenhagen, Copenhagen, Denmark Veo group Full time

    We are Veo, a global leader in AI-based sports camera technology. Our mission is to make video analysis accessible to all sports teams. We've already empowered over 40,000 clubs in 90+ countries to record their games every week.We're looking for a dedicated Customer Support Specialist with fluency in Japanese and English to join our team. The ideal candidate...

  • Student - People Relations

    5 days ago

    Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full time

    Are you a law student with an interest in employment and labour law? We are seeking a new Student Assistant to join our People Relations team. Currently, our student team consists of three members, and we are looking to add one more. Our office is located at the Novo Nordisk Headquarters in Bagsværd, Copenhagen. The position This role will mainly support...

  • Influencer Relations Expert

    9 hours ago

    Copenhagen, Copenhagen, Denmark LVMH Group Full time

    LVMH Group seeks a seasoned Influencer Relations Expert to develop and maintain strong relationships with influential individuals, content creators, and brand ambassadors to amplify our message and expand our reach.About the JobThis exciting opportunity involves collaborating with cross-functional teams to identify and engage with relevant influencers,...

  • Team Leader/ Expert in climate change, environment and sustainability

    20 hours ago

    Copenhagen, Copenhagen, Denmark NTU International AS Full time

    Team Leader/ Expert in climate change, environment and sustainability NTU International A/S is leading a consortium for the implementation of the EU funded project called: Advisory Support on Climate Adaptation, Resilience and Nature-based Solutions in Environmental Sectors and is searching for experts to support the core team during the implementation of...

  • Stakeholder Relations Manager

    1 day ago

    Copenhagen, Copenhagen, Denmark Chr. Hansen Holding AS Full time

    We strive to be a leader in the industry by fostering a culture of innovation and collaboration.Career Opportunities: Senior Specialist for Customer Support Requests and Stakeholder ManagementThis role requires a highly skilled professional who can lead the Customer Support Request area, develop and implement process improvements, and collaborate closely...

  • Research Professor of International Relations

    3 days ago

    Copenhagen, Copenhagen, Denmark Københavns Universitet Full time

    Academic Leadership and Community EngagementWe invite applications from accomplished scholars who possess strong leadership skills and a deep commitment to academic excellence. As a Research Professor of International Relations, you will serve as a senior academic leader within our department, driving forward innovative research initiatives and promoting a...

  • Auditor to Personal Customers Team Lead

    3 days ago

    Copenhagen, Copenhagen, Denmark Danske Bank Full time

    OverviewDanske Bank is a dynamic and innovative financial institution dedicated to adding value across the Group. We strive to foster an empowering environment that encourages growth and continuous professional development.Job SummaryWe are looking for a skilled Senior Auditor to join our Personal Customers team. As an Auditor, you will play a key role in...

  • Investor Relations Expert

    14 hours ago

    Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full time

    We are part of the EVP area Finance, Legal & Global Solutions, and the CVP & Head of IR reports directly to the Chief Financial Officer. Our team is small and dedicated, responsible for Novo Nordisk's communication with investors and financial analysts on a global level.About UsWe are world leaders in diabetes and obesity care, holding a strong position in...

  • Public Relations Specialist

    7 days ago

    Copenhagen, Copenhagen, Denmark The HubDanske Bank Full time

    About the Role:We are seeking a highly skilled Public Relations Specialist to join our team at TechBBQ. As a key member of our communications team, you will be responsible for positioning TechBBQ as a thought leader in the Nordic startup and tech ecosystem.Key Responsibilities:Pitch and secure stories with local and international media outletsAssist in...

  • Logistics Innovation Leader

    5 days ago

    Copenhagen, Copenhagen, Denmark DSJ Global Full time

    About You: To succeed as our Logistics Innovation Leader, you will need a proven track record in airfreight management, with at least 8-10 years of experience in the logistics and freight forwarding industry.Requirements: Strong leadership experience, with the ability to inspire, motivate, and develop high-performing teams.Strategic mindset with a deep...

  • Customer Success Lead

    3 days ago

    Copenhagen, Copenhagen, Denmark SameSystem is PLC Full time

    At SameSystem, we empower companies like Bestseller, Normal, and Matas to optimise their operations daily with cutting-edge AI-driven Workforce Management Solutions. We're looking for a talented leader to drive performance and growth within our Customer Success Department.About the Job DescriptionThis is a unique opportunity to lead a small agile team of...

  • Room Service Team Leader

    2 days ago

    Copenhagen, Copenhagen, Denmark Strawberryhotels Full time

    Room Service Team LeaderAdmiral Hotel is looking for a skilled Room Service Team Leader to oversee room service operations and drive guest satisfaction.Key Accountabilities:Direct the preparation and delivery of meals to guest rooms.Cultivate a positive and productive work environment among staff.Collaborate with hotel teams to provide consistent dining...

  • Investor Relations and Business Development Expert

    3 days ago

    Copenhagen, Copenhagen, Denmark Copenhagen Infrastructure Partners Full time

    Fundraising Specialist Job DescriptionCopenhagen Infrastructure Partners (CIP) is a global leader in renewable energy infrastructure investment.We are seeking a highly motivated and organized professional to join our Investor Relations & Business Development Team in CIP's headquarters in Copenhagen.The Investor Relations & Business Development Team covers...

Customer Relations Team Leader

1 week ago

Copenhagen, Copenhagen, Denmark Inter IKEA Systems B.V. Full time
Customer Relations Team Leader - Payment & Checkout, Dybbølsbro

Vi søger en Teamleder til vores kundeservice afdeling med ansvar for checkout områderne, samt payment i hele varehuset.

IKEA København er IKEA Danmarks eneste city varehus og et af tre fysiske varehuse i hovedstadsområdet, hvor vi vil bringe IKEA tættere på de mange mennesker.

IKEA København tilbyder et udvalgt sortiment af boligindretningstilbehør og små møbler til omgående at tage med hjem og gennem stærk inspiration, vil vi vise bredden af vores boligindretningstilbud, som vores kunder kan bestille med relevante services.

Hvorfor vi vil elske dig

Vi leder efter en ny teamleder til kundeservice, hvor det primære fokus for rollen vil være vores kasselinje, samt tilsikre payment delen i hele varehuset. Du identificerer dig med IKEAs værdisæt, og du brænder for at udvikle og sikre en uforglemmelig kundeoplevelse – hver gang Du ved, at kunden altid er i centrum, og du formår at bidrage til forretningskritiske beslutninger ud fra idéen om, at hver kunde og hver oplevelse tæller.

Du er den rigtige til jobbet, hvis du er god til at følge op og måle på performance og hurtigt ser, hvor vores udviklingspotentiale er, og således er du dygtig til at forbedre vores planlægning og performance fremadrettet. Den analytiske del af dit arbejde driver dig, og du træffer forretningsbeslutninger på et solidt funderet grundlag, hvor du i høj grad agerer ud fra den data, du har tilgængelig. Ligeledes har du indsigt i vores primære marked, og du ved, hvad kunden forventer i dag og i morgen, og således er du med til at sikre, at de services vi tilbyder møder kundens behov. I bund og grund har du en bred viden om, hvordan kunder agerer, føler og opfører sig i løbet af deres indkøbsoplevelse, og den viden bruger du løbende til at komme op med nye, spændende løsninger til vores kunder og deres oplevelse i IKEA.

Vi forventer desuden, at du;

  1. Har en motiverende og coachende tilgang med høje ambitioner på vegne af din afdeling
  2. Formår at være en leder som går forrest gennem synlig ledelse sammen med dine medarbejdere på gulvet
  3. Kan skabe resultater igennem dine medarbejdere
  4. Tilsikre et godt samarbejde på tværs af hele varehuset
  5. Er analytisk tænkende og god til tal
  6. Arbejder struktureret med dine mål
  7. Er omstillingsparat

En dag i dit liv med os
I et pulserende København med mange muligheder og høje krav til services og oplevelser, har du sammen med dit team ansvaret for at sikre en nem købsoplevelse for alle kunder gennem hele betalingsprocessen. Hverdagen ændrer sig hurtigt, så hvad vi ved i dag, er måske ikke det samme i morgen. Derfor kan det kræve ændrede planer og hurtig tilpasning og dette vil du være i spidsen for når det kommer til købsoplevelsen.

Mere konkret bliver dine opgaver at;

  1. Sikre en hurtig, nem og kundevenlig kasselinje
  2. Sikre en omkostningseffektiv betalingsproces
  3. Sikre, at betalinger håndteres på en pålidelig, effektiv og sikker måde
  4. Sikre en samlet og nem købsoplevelse igennem hele varehuset

Har du spørgsmål eller brug for hjælp? Lad os tale med hinanden

Hvis du har spørgsmål til stillingen, bedes du kontakte Customer Relations Manager, Petra Nilsson på mail
Hvis du har spørgsmål vedrørende rekrutteringsprocessen, kan du kontakte vores Senior Rekrutteringskonsulent Rikke Debois på

Vi gør opmærksom på, at vi udelukkende modtager ansøgninger via vores rekrutteringssystem og ikke via e-mail.

Øvrige informationer

  1. Stillingen er på 37+ timer om ugen på funktionærkontrakt, hvor mer- og overarbejde er inkluderet i lønnen
  2. Arbejdstiden er placeret mellem 08.00-21.00 mandag – søndag. Weekendarbejde hver 2.-3. weekend
  3. Du indgår i et vagtrul med både bemandings- og ansvarstimer, herudover planlægger du din egen arbejdstid ifh.t. forretningens behov
  4. Løn efter kvalifikationer og inden for IKEAs lønpolitik
  5. VI har diverse personalegoder, herunder; pensionsordning, helbredssikring, massageordning, kantineordning, personalerabat, rabatordninger med samarbejdspartnere, årsgave og bonusordning etc.
  6. Ønsket opstart 1. marts / 1. april 2025

Vi holder samtaler løbende og forbeholder os retten til at tage opslaget ned, såfremt den rigtige findes inden ansøgningsfristen.

Ligesom vores hjem er vores talenter også mangfoldige, og i IKEA har vi en passion for rigtige mennesker. Ved jobsøgning er der nogle der kan miste modet, hvis de ikke opfylder alle kompetencer, men du er meget velkommen til stadig at ansøge. Vi vil gerne lære dig at kende og mulighederne er mange i IKEA, baseret på interesse, evner og erfaring. Vi håber du være med på rejsen og glæder os til at høre fra dig

#J-18808-Ljbffr