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E-Commerce Coordinator

1 month ago

Copenhagen, Copenhagen, Denmark Jelber Full time
Job Title: Interim/Freelance E-Commerce Coordinator

We are seeking a highly skilled and experienced E-Commerce Coordinator to support the global rollout of a B2B E-Commerce store across 19 markets. As an E-Commerce Coordinator, you will play a key role in driving digital transformation and shaping the future online presence of a well-established global company headquartered in Copenhagen.

Key Responsibilities:
  • Coordinate with Markets & Marketing: Serve as the primary point of contact for local markets, ensuring alignment and smooth communication. Coordinate the localization review process, ensuring content is adapted and optimized for each market. Gather and provide feedback on content ideas, ensuring a seamless blend of global and local strategies. Support SEO optimization efforts to enhance the visibility of our online store in local search results.
  • Onboarding & Training: Develop comprehensive guides and how-to documentation to support local teams. Conduct training sessions and prepare materials to ensure a smooth onboarding process for local teams onto the new platform.
  • Rollout & Hypercare Support: Consolidate and analyze feedback from local markets during the rollout phase. Communicate effectively with teams to track and resolve issues during the hypercare period. Assist in bug tracking and collaborate closely with relevant teams to ensure swift resolution.
  • Content Management (CMS/DXP): Manage the creation of initial web pages within our Digital Experience Platform (DXP) by developing and proofreading content. Oversee content across all 19 markets, ensuring consistency and accuracy. Implement content governance, including permissions and roles, to maintain proper access control.
  • Marketing Activities: Collaborate with the marketing team to create email flows for new and existing customers, supporting engagement and retention. Develop email templates in coordination with the marketing department to ensure alignment with brand guidelines. Create communication packages tailored to the needs of local markets, ensuring relevance and impact. Coordinate and distribute marketing materials across various markets.
  • A/B Testing: Support A/B testing initiatives to optimize user experience and enhance site performance.
Your Profile:
  • Exceptional attention to detail and accuracy in all aspects of work.
  • A proactive and collaborative mindset, eager to support global teams and drive success.
  • Strong communication and coordination skills.
  • Ability to manage multiple tasks in a dynamic and fast-paced environment.
  • Experience with CMS/DXP platforms, SEO, and digital marketing.
  • Full professional proficiency in English; additional languages are a plus.
Timing and Location:

Start in November or as soon as possible. Location: Copenhagen - on-site min. 3-4 days a week. Scope: Fulltime until end of 2025.