Digital Team Manager
3 weeks ago
We are seeking an experienced Team Lead to join our Danish team in Copenhagen. As a key member of our team, you will be responsible for managing our E-commerce assistants and E-commerce Managers. Your primary goal will be to ensure the successful launch and operation of our webshops, while also coordinating and prioritizing tasks across the team. In addition, you will assist with customer service, translations, and monitoring social media on behalf of the webshops we work with. This is a full-time position that requires a strong understanding of customers' mindsets and a deep knowledge of the Danish culture. You must have native-level Danish skills, a good command of written and spoken language, and an analytical mindset. The ideal candidate will have experience leading a team, excellent computer skills, and a willingness to learn. We offer a range of benefits, including training in e-commerce, customer service, and our tools, as well as career development and training for specialized roles. We also offer a hybrid attendance policy, profit share program, flexibility, and social club activities.
About MakesYouLocal
MakesYouLocal is an equal opportunity employer and values diversity. We welcome applications from candidates with a positive attitude and a genuine desire to help customers and colleagues. We are committed to making sure that our employees are happy and flourishing in the company.
Key Responsibilities:
- Manage our Danish team in Copenhagen
- Ensure the successful launch and operation of our webshops
- Coordinate and prioritize tasks across the team
- Assist with customer service, translations, and monitoring social media
- Develop and implement strategies for team growth and development
- Collaborate with our Head of Operations to develop team competencies
Requirements:
- Deep understanding of customers' mindsets
- Native-level Danish skills
- Good command of written and spoken language
- Analytical mindset
- Experience leading a team
- Excellent computer skills
- Willingness to learn
What We Offer:
- Training in e-commerce, customer service, and our tools
- Career development and training for specialized roles
- Hybrid attendance policy
- Profit share program
- Flexibility
- Social club activities
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