Senior Account Manager
5 days ago
Formalize is a rapidly expanding tech company with a presence in Europe, offering cutting-edge solutions in compliance and data protection. Our innovative approach has earned us recognition as industry leaders.
We initially focused on whistleblowing compliance, achieving significant success with our award-winning Whistleblower Software. Building on this momentum, we've expanded our scope to include data compliance, risk management, and privacy. This shift has enabled us to provide comprehensive solutions for businesses navigating complex regulatory landscapes.
Our goal at Formalize is to empower organizations to confidently navigate the ever-changing compliance landscape. Our adaptable platform ensures seamless integration with existing systems, guaranteeing businesses stay ahead of the curve.
Our Culture- We value teamwork and collaboration, fostering a positive and inclusive work environment.
- We prioritize transparency and open communication, ensuring everyone is informed and aligned.
- We recognize and reward outstanding performance, driving motivation and job satisfaction.
- We encourage continuous learning and development, helping employees grow professionally and personally.
- We strive to create a workplace that is diverse, equitable, and accessible, promoting a sense of belonging among all team members.
This exciting opportunity as a Senior Account Manager - Customer Growth involves working closely with our growing customer base to deliver exceptional results and drive business growth.
Your key responsibilities will include:
- Developing and executing tailored strategies to meet customer needs and exceed expectations.
- Collaborating with cross-functional teams to identify new opportunities and improve customer experiences.
- Building and maintaining strong relationships with key stakeholders, ensuring seamless communication and alignment.
- Providing expert guidance and support to customers, helping them overcome challenges and achieve their goals.
- Identifying and capitalizing on new business opportunities, driving revenue growth and expansion.
- Proven track record of success in account management, preferably in B2B SaaS or GRC.
- Excellent communication, negotiation, and problem-solving skills.
- Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Strong analytical and business acumen, with a keen understanding of market trends and customer needs.
- Demonstrated ability to think creatively and develop innovative solutions to complex problems.
- Proficient in English and Spanish, with excellent writing and verbal communication skills.
- Able to travel occasionally, both domestically and internationally.
- Send your application and upload relevant information.
- Completion of Talent test.
- 15 minutes online interview with our Talent Acquisition team.
- 30 minutes online interview with our hiring manager.
- 60 minutes in-person final interview with hiring manager and CRO/Head of Sales.
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