Front Desk Representative
5 days ago
The role: Front Desk Representative
We are seeking a highly motivated and customer-oriented individual to join our Copenhagen team as a Front Desk Representative. As part of our front desk activities, you will be responsible for managing the reception area, greeting and welcoming guests, answering incoming calls and emails, and responding to customers' questions.
You will play a crucial role in creating sales opportunities and increasing upselling during check-in by providing exceptional customer service with a friendly and courteous attitude. To achieve this, you will receive full training to understand our wide list of experiences and services, as well as AIRE's know-how.
Located in the heart of Copenhagen's Carlsberg Byen district, our revitalized site offers a unique and magical atmosphere that you will be delighted to experience every day. The team will support you from day one, guiding you in acquiring new knowledge and helping you grow professionally.
To succeed in this role, you should have 1-2 years of prior experience in a similar position, excellent English and Danish skills, and outstanding interpersonal skills. You must also be flexible and able to work nights, holidays, and weekends when needed.
What we offer:
- Competitive salary
- Permanent contract
- AIRE will contribute to the pension scheme and vacation
- AIRE gift experience on your birthday
- 30% off on all our experiences
- Coffee at our canteen
- Team Spirit is our big asset - We are proud to have a welcoming and inclusive working environment where everyone's opinions and backgrounds are heard and respected.
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