Bilingual Client Support Specialist

7 days ago


Copenhagen Remote or Hybrid position, Denmark European Sperm Bank Full time

Company Overview

European Sperm Bank is a leading player in the industry, established in 2004. We help women and couples create a family through the use of donor sperm, exporting to over 70 countries and having helped more than 55,000 families worldwide.

We prioritize high-quality sperm, industry-leading donor testing, and dedicated advice to ensure the best possible experience for our clients.

Job Description

We are seeking a Bilingual Client Support Specialist to join our chat team as a student position. The primary task will be to assist our customers primarily on the chat and with smaller admin tasks.

The ideal candidate is warm, welcoming, and adaptable, with excellent communication skills. They should be able to communicate effectively with different customer needs and work systematically following procedures and policies.

Required Skills and Qualifications

Our ideal candidate speaks and writes English fluently, and it's a bonus if they can add Danish and German to the list.

Benefits

We offer an approximately 8-12 hour per week position, primarily between 3 PM and 9 PM on weekdays. Work can be done from home or the office, and extra hours may be available during day hours to support the chat and training sessions.

Others

If you're interested in this position, please send your CV and cover letter in English.



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