Technical Service Delivery Manager

1 week ago


Copenhagen, Copenhagen, Denmark Exerp Full time

About Exerp's IT Team

We are a dynamic team of IT professionals dedicated to delivering exceptional service and support to our clients. We are passionate about staying up-to-date with the latest technology trends and best practices to ensure our clients receive the best possible service.

The Job Description

This is a challenging and rewarding role that requires strong technical skills, excellent communication skills, and a proactive approach to problem-solving. If you are passionate about technology and enjoy working in a fast-paced environment, this could be the perfect opportunity for you.

Responsibilities and Requirements

  • Administrating, configuring, and maintaining IT infrastructure.
  • Providing technical support and setup for users.
  • Troubleshooting hardware, software, and network issues.
  • Collaborating with internal teams to ensure smooth IT operations.
  • Documenting IT procedures and providing user training as needed.
  • Meeting the requirements listed below:
  • Minimum 2 years of experience as an IT Support Analyst, System Administrator, or similar role.
  • Hands-on experience with Office 365 administration (Exchange, SharePoint, Teams, OneDrive, and Azure AD).
  • Excellent communication skills and a proactive approach to problem-solving.
  • Ability to diagnose and resolve technical issues effectively.
  • Proficiency in English language required; Danish language is a plus but not required.
  • Able to show a clean criminal record.


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