Senior Dynamics 365 CRM Solution Architect

3 days ago


Copenhagen, Copenhagen, Denmark HCLTech Full time
Job Description

We are seeking an experienced Senior Dynamics 365 CRM Solution Architect to join our team at HCLTech. As a technical lead, you will be responsible for designing and implementing end-to-end solutions using Dynamics 365.

Main Responsibilities:
  • Lead functional workshops with customers to document requirements and design appropriate solutions.
  • Act as an interface/integration lead and demonstrate a clear approach to methodology as well as technical capabilities.
  • Design, develop, review and test customized code for Dynamics 365 CRM.
Requirements:
  • At least 5 end-to-end full life cycle implementations of Dynamics 365.
  • Expert knowledge of at least 4 of the following modules: Sales, Service, Marketing, Social Engagement, USD, PSA, Field Service or Portals.
  • Knowledge and experience of Enterprise Application Integration and Architecture patterns.
Desired Skills:
  • Able to manage or lead multiple large projects (6-24 months) with advanced organizational skills.
  • Up-to-date understanding of business processes, issues, and technology especially related to the operation of sales, marketing, and customer service departments within an organization.


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