Customer Insights Analyst: Unlock Cultural Nuances for Business Growth

4 days ago


Copenhagen, Copenhagen, Denmark Usertribe Full time

Unlock the Power of Customer Insights

We are seeking a skilled Customer Insights Analyst to join our team at UserTribe. As a specialist in qualitative research, you will play a crucial role in helping companies gain better customer insights and accelerate innovation.

Job Overview: Your primary responsibility will be to analyze video materials of customer behavior from around the world, providing actionable insights that inform business decisions.

The Work Consists Of: You will work independently from anywhere in the world, analyzing user-generated content to identify cultural nuances and trends. Our platform, UserTribe, connects businesses with participants who share their opinions and experiences, helping companies improve their performance.

Key Responsibilities: Your tasks will include analyzing customer data in video format, deriving insights from 5-20 videos, and delivering high-quality reports within a 2-7 day timeframe. We value culturally sensitive analyses, ensuring that our specialists have cultural and linguistic competencies in the markets they serve.

Your Skills: To excel in this role, you should have experience with qualitative research methods, preferably in anthropology, UX research, or related fields. Strong analytical skills, the ability to summarize complex data, and proficiency in English are essential.

Compensation: As a freelancer, you will be rewarded for your work based on the quality of deliverables. The base salary varies depending on the project, with potential bonuses of up to 30% for outstanding performance. Typically, an analysis of 10 videos (approximately 16 hours of work) is rewarded with around €400. Payment is transferred to your bank account after delivery.

How to Get Started: Sign up on our projects Shortlist, upload your CV, and provide a short description of your skills and expertise. If you match our profile, we will invite you to complete an online trial case (taking approximately 5-6 hours) to demonstrate your analytical and reporting abilities.



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