Business Analyst for Recurring Revenue Growth

1 month ago


Copenhagen, Copenhagen, Denmark 3Shape Full time
About the Role

We are seeking a skilled Business Analyst to join our newly established Recurring Revenue team in our Marketing, Commercial & Customer Success organization. As a Business Analyst, you will play a crucial role in ensuring the growth of our portfolio by assessing business needs, identifying opportunities for improvement, and ensuring that our solutions align with our customers' goals.

Key Responsibilities
  • Requirement Gathering & Analysis: Collaborate with stakeholders to gather, document, and evaluate business requirements for new features, enhancements, and integrations within and beyond our SaaS platform.
  • Process Improvement: Identify and recommend improvements to business processes that will enhance the efficiency and effectiveness of our SaaS offerings.
  • Data Analysis: Utilize data to identify trends, generate insights, and provide recommendations to support decision-making and product development.
  • User Stories & Documentation: Create detailed user stories, process flows, and other documentation to clearly communicate requirements to the development team.
  • Stakeholder Communication: Serve as a liaison between business stakeholders, product managers, and development teams to ensure alignment and clarity throughout the project lifecycle.
  • Reporting: Develop and maintain reports and dashboards that track OKRs, project progress, and other metrics to provide stakeholders with actionable insights.
Requirements
  • Experience: 1-3 years of experience as a Business Analyst or similar role, with a commercial focus in the intersection of business and technology and within an agile development setup.
  • Technical Skills: Proficiency in business analysis tools (e.g., JIRA, Confluence, PowerBI) and experience with data analysis and business process mapping.
  • Analytical Mindset: Good analytical and problem-solving skills with a keen attention to detail - Excel proficiency is a given.
  • Communication: Advanced written and verbal communication skills with the ability to translate complex concepts into clear, understandable PowerPoint slides and visuals.
  • Customer Focus: A deep understanding of customer needs and a commitment to delivering high-quality user experiences.
  • Collaboration: A structured, yet pragmatic mindset combined with effective stakeholder management and collaboration skills.
About Us

3Shape is a visionary and international company that is changing dentistry together. We are a diverse group of over 50 different nationalities who all contribute to an awesome company culture. We partake in social clubs, monthly Friday social activities, as well as various in-team activities. If you are looking for a company that values diversity, innovation, and customer satisfaction, then 3Shape is the perfect place for you.

We offer an attractive healthcare package, breakfast every day, and a delicious and healthy lunch cooked by our private chefs. We also offer a good work/life balance, with the option to work from home up to 2 days per week. Our office is located in the heart of Copenhagen, right next to Kongens Nytorv. We are committed to celebrating human diversity and welcome applicants from all backgrounds.



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