Data Information Architect

5 days ago


Hillerød, Hillerød Kommune, Denmark FOSS Analytics Full time
FOSS Analytics: A Leader in Innovative Solutions

Innovate with us as a Data Information Architect and lead transformative initiatives that will reshape how we manage and share technical knowledge within our global service organization.

As a key member of our team, you will play a central role in revolutionizing our knowledge management processes. Your work will help make technical information more accessible and empower internal teams and customers with intuitive self-service tools, reducing reliance on help desk support.

We seek a proactive and innovative individual with a background in information or knowledge management, applied data science, or a related field. Ideally, you will have 3-5 years of experience in knowledge management or digital solutions and bring an understanding of AI tools and chatbot development (no programming skills required). Experience with SharePoint Online and Microsoft Power Platform is an advantage.

About the Role
  1. Developing a chatbot solution to help our field service quickly access technical information,
  2. Identifying solutions for delivering instructional videos to customers,
  3. Building in-house translation solutions to streamline the delivery of localized content.

Your ability to experiment with creative solutions, persistently drive solution implementation, collaborate effectively, and take ownership of the solutions are key to your success.

What We Offer

At FOSS Analytics, you'll find a dynamic and inclusive work environment where innovation is celebrated and your contributions make a meaningful difference. We offer competitive pay, professional development opportunities, and the chance to work on global initiatives that have a tangible impact.



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