Major Incident Lead

2 days ago


Copenhagen, Copenhagen, Denmark Dalux Full time

About the Company:

Dalux is a Danish software company that provides user-friendly digital tools and BIM solutions to the construction industry. Our products are used in over 140 countries globally and are known for their innovative features and user-friendly interfaces.

We are passionate about technology and strive to stay ahead of the curve when it comes to new developments and trends. Our products are designed to make the construction industry smarter and more effective.

About the Role:

We are seeking a Technical Incident Manager to join our Operations team at Dalux. The ideal candidate will have experience working in a similar role, excellent communication skills, and the ability to think critically and solve problems effectively.

Responsibilities:

  • Lead and facilitate incident response meetings
  • Act as the central point of contact for all major incidents
  • Develop and maintain the incident management process
  • Communicate with stakeholders during and after an incident
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