Consumer Solutions Specialist

2 days ago


Middelfart Kommune, Denmark Demant Polska Full time

Interacoustics develops and produces diagnostic solutions for hearing and balance disorders.

We are committed to presenting high-quality products that enhance the customer experience.

As a Technical Product Manager, you will be responsible for managing the maintenance and improvement of our consumables and accessories product portfolio.

Your Key Responsibilities:
  • Managing customer complaints to ensure timely resolution.
  • Prioritizing issues based on impact and leading cross-functional collaboration.
  • Implementing improvements and enhancing customer satisfaction.
  • Maintaining product documentation and ensuring compliance.
  • Supporting customers and stakeholders with technical questions and communication.
Requirements:
  • Engineering background or similar technical background.
  • 3-4 years of experience in a development role, preferably in hardware.
  • Strong process handling skills and high-level English proficiency.
  • Bonus points for experience in industries emphasizing documentation and compliance requirements.


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