Danish Speaking Technical Support Specialist in Greece
1 month ago
Patrique Mercier Recruitment is a leading agency connecting skilled candidates with roles in their native languages across diverse industries. We are excited to announce a fantastic opportunity for a Danish Speaking Technical Support Agent based in the stunning country of Greece.
Key Responsibilities- Provide expert technical assistance to Danish-speaking clients through phone, email, and chat.
- Diagnose and resolve technical issues efficiently to enhance customer satisfaction.
- Document customer interactions accurately to maintain support records.
- Clearly communicate solutions and troubleshooting steps to customers.
- Collaborate with other teams to identify trends and areas for improvement.
- Educate clients on product functionalities and best practices to improve their experience.
- Fluency in Danish and English, both written and spoken.
- Experience in technical support or a customer-facing role.
- Strong analytical and troubleshooting skills.
- Able to manage multiple tasks in a fast-paced environment.
- Familiar with digital technologies and software applications.
- Excellent communication and interpersonal skills.
- Flexibility to work varied shifts, including weekends if necessary.
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Work From Home
- Training & Development
- Performance Bonus
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