Customer Service Representative
1 month ago
Work-Life Balance in the Mediterranean
Imagine a tranquil life in the Greek sunshine, working for an international company, and exploring Greece's rich history and breathtaking landscapes in your free time.
About the Role
DailyStaffWorks is a leading international company providing customer support for global brands. As a Technical Support Agent, you will work with Danish-speaking customers of a popular streaming service, assisting them with technical issues and account-related matters.
Responsibilities
- Listen attentively to customers' concerns over the phone, email, or chat and provide effective solutions.
- Utilize a CRM system to manage and track customer issues efficiently.
- Ensure every customer is satisfied with their experience.
- Collaborate with your team to share ideas and solutions.
- Enjoy the relaxed Mediterranean lifestyle and explore Greece's beauty.
Requirements
We are looking for individuals who possess:
- Danish and English: Fluency in Danish and strong communication skills in English (B2 level).
- Curiosity and a growth mindset: No prior customer service experience is necessary; we value a desire to learn and grow.
- Basic tech skills: Comfort with computers and multitasking is essential.
- Communication skills: Good listening, problem-solving, and relationship-building abilities.
- Relocation to Greece: Willingness to relocate to Greece at the company's expense.
What We Offer
DailyStaffWorks provides:
- Flexible remote work in Greece: Enjoy the comfort of working from home.
- Extra salary payments: Receive 14 salaries per year.
- Performance bonuses: Earn more by meeting targets.
- Career progression: Grow into roles like Supervisor, Quality Analyst, or Trainer.
- Relocation support: We cover flight costs, arrange airport transfers, and provide accommodation assistance.
- On-the-ground help: Assistance with apartment search, bank account setup, and paperwork.
- Health insurance: Comprehensive coverage for peace of mind.
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