Customer Service Representative

1 month ago


Copenhagen, Copenhagen, Denmark DailyStaffWorks Full time

Work-Life Balance in the Mediterranean

Imagine a tranquil life in the Greek sunshine, working for an international company, and exploring Greece's rich history and breathtaking landscapes in your free time.

About the Role

DailyStaffWorks is a leading international company providing customer support for global brands. As a Technical Support Agent, you will work with Danish-speaking customers of a popular streaming service, assisting them with technical issues and account-related matters.

Responsibilities

  • Listen attentively to customers' concerns over the phone, email, or chat and provide effective solutions.
  • Utilize a CRM system to manage and track customer issues efficiently.
  • Ensure every customer is satisfied with their experience.
  • Collaborate with your team to share ideas and solutions.
  • Enjoy the relaxed Mediterranean lifestyle and explore Greece's beauty.

Requirements

We are looking for individuals who possess:

  • Danish and English: Fluency in Danish and strong communication skills in English (B2 level).
  • Curiosity and a growth mindset: No prior customer service experience is necessary; we value a desire to learn and grow.
  • Basic tech skills: Comfort with computers and multitasking is essential.
  • Communication skills: Good listening, problem-solving, and relationship-building abilities.
  • Relocation to Greece: Willingness to relocate to Greece at the company's expense.

What We Offer

DailyStaffWorks provides:

  • Flexible remote work in Greece: Enjoy the comfort of working from home.
  • Extra salary payments: Receive 14 salaries per year.
  • Performance bonuses: Earn more by meeting targets.
  • Career progression: Grow into roles like Supervisor, Quality Analyst, or Trainer.
  • Relocation support: We cover flight costs, arrange airport transfers, and provide accommodation assistance.
  • On-the-ground help: Assistance with apartment search, bank account setup, and paperwork.
  • Health insurance: Comprehensive coverage for peace of mind.


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