Data and Business Insights Manager
3 days ago
Apsis - an Efficy company is a leading European Customer Relationship Management (CRM) solution provider. Our mission is to contribute to the success of every business by helping them transform customer data into customer insight while simplifying employee work. We want our employees to thrive in their daily lives, with challenges, online music quizzes, onsite ping-pong tournaments, and more.
About the Role
We are seeking a skilled Data & Analytics Manager to oversee all aspects of data management, analysis, and reporting within our organization. As part of our hybrid team based in Brussels or Paris, you will play a pivotal role in driving data-driven decision-making, optimizing product performance, and enhancing customer satisfaction. Your responsibilities will include developing and implementing data strategies, ensuring data availability, accuracy, and consistency, and collaborating with cross-functional teams to define key performance indicators. You will also lead a team of data analysts and engineers, providing guidance, mentorship, and support.
Key Responsibilities
* Develop and implement data strategies to support the company's business objectives and drive growth.* Ensure data availability, accuracy, and consistency across internal applications.* Develop a robust analytics framework and ensure one 'single source of truth' for company data analysis.* Collaborate with cross-functional teams to define key performance indicators.* Develop corresponding reports, dashboards, and visualizations.* Own, improve, and implement data management policy with related processes, tools, and best practices.* Lead a team of data analysts and engineers, providing guidance, mentorship, and support.* Ensure team development so they can stay up-to-date in their areas of expertise.* Work closely with our CISO.
About You
We are looking for a candidate with a strong understanding of financial, sales, and digital marketing data and metrics. You should have experience with data visualization tools like Tableau, Power BI, or Qlik, as well as knowledge of SaaS metrics and business models. Excellent communication and interpersonal skills are essential, with the ability to effectively collaborate with diverse teams and stakeholders. Proficiency in French is required, and fluency in English is preferred.
Benefits
We offer a competitive salary package, bonus system, referral program, high flexibility, and hybrid work. State-of-the-art offices with our unique co-living-co-working concept, international growing opportunities, internal mobility, events, team lunches, after-work sports, trips, learning opportunities, languages, tech, product, sales techniques, leadership.
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