Financial Support Professional

4 days ago


Copenhagen, Copenhagen, Denmark Monta Full time
Company Overview:
Monta is a dynamic and innovative company that aims to revolutionize the EV charging experience. Our powerful platform connects the dots in the entire EV charging industry, serving drivers, companies, cities, and the electricity grid with our proactive technology.

Job Description:
As a Financial Support Specialist at Monta, you will be a key element in shaping the culture, foundation, and future of our finance support team. You will be responsible for communicating directly with customers, business partners, operators, and VIP customers via email, messaging, and inbound/outbound calls. Your primary focus will be on providing professional and friendly support, ensuring customer satisfaction, and resolving queries efficiently.

Key Responsibilities:
  • Communicate effectively with customers and stakeholders via various channels
  • Provide timely and accurate support, resolving customer queries and concerns
  • Collaborate with teammates and other departments to troubleshoot and solve complex issues
  • Prioritize tickets and ensure high-priority issues are addressed promptly


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