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Customer Experience Technician

1 week ago

Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Bang & Olufsen Full time
What We Offer

At Bang & Olufsen, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. You will join a passionate and agile team that fosters a diverse, inclusive, and innovative environment.

As a Customer Experience Technician, you will be responsible for delivering exceptional customer experiences, acting as a trusted advisor and technical expert. You will work closely with our Customer Care team, Regional Service Manager, and Global Manager for Corporate Field Service to ensure seamless execution and high-quality results.

Key qualifications include proven experience in service, strong technical competencies in connectivity, installation, configuration, diagnostics, and systematic troubleshooting. Solid project management skills, attention to detail, and organization are also essential. Excellent communication skills and a customer-first approach are crucial in this role.