Technical Program Manager for Cloud Services

4 days ago


Copenhagen, Copenhagen, Denmark Amazon Full time
About the Role

This role involves leading a team of experienced engineers to deliver cloud-based solutions that meet the needs of our customers.

You will be responsible for driving innovation, improving operational efficiency, and maintaining high-quality services.

The ideal candidate will have strong technical knowledge, excellent leadership and communication skills, and the ability to drive positive change within the organization.

Responsibilities
  1. Lead incident management processes and coordinate cross-team responses to service outages.
  2. Develop and maintain operational excellence standards.
  3. Report on the health of services and identify areas for improvement.
  4. Drive continual improvement through tool building and automation.
About the Team

Our team is passionate about delivering innovative solutions that meet the needs of our customers.

We work closely with cross-functional teams to identify opportunities for improvement and implement changes that drive business results.

We are committed to creating a collaborative and inclusive work environment that encourages creativity, innovation, and growth.

Requirements
  1. At least 5 years of relevant systems engineering experience.
  2. 2+ years experience as a systems engineering leader in a 24x7 environment.
  3. Australian citizenship and ability to attain an Australian Government Security Vetting Agency clearance.
Preferred Qualifications
  1. Strong scripting and automation skills using Java, Python, or Perl.
  2. Demonstrated passion for operational excellence.
  3. Proven track record of service improvement and optimization.
  4. Experience building tools and/or services.


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