Cloud Technical Account Manager for Financial Services

2 days ago


Copenhagen, Copenhagen, Denmark Amazon Full time
Job Description

We are seeking a highly experienced Sr. Technical Account Manager (TAM) to join our AWS Enterprise Support team. In this role, you will be responsible for working closely with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies. You will also be part of the Strategic Industries team, focusing on strategic accounts and seven industry business units across global verticals, including Financial Services.

As a TAM, you will provide strategic guidance to customers on the implementation and operations of AWS Services, applying your knowledge of best practices to reduce operational risk, increase governance, and allow customers to get the most out of AWS. You will also collaborate with other teams within AWS to drive technical discussions and find opportunities for customers to gain additional value from AWS.

Responsibilities
  1. Solution building, technical guidance, and customer advocacy.
  2. AWS environment maintenance and cost reduction.
  3. Customer relationship development and technical challenge understanding.
  4. Incident management, risk assessment, and trade-off discussions.
  5. Partner consultation and collaboration.


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