Travel Industry Client Success Specialist

2 weeks ago


Copenhagen, Copenhagen, Denmark The HubDanske Bank Full time
Key Responsibilities
  • Manage the client journey from onboarding to implementation, adoption, and retention.
  • Drive adoption and behavior change by educating clients on optimizing their travel programs.
  • Oversee end-to-end travel programs, including preferred supplier agreements, policy management, expense processes, and travel-related escalations.
  • Negotiate supplier agreements and analyze and act on travel data to provide insights to clients.
  • Foster client relationships and regularly engage with clients to ensure satisfaction and identify upselling opportunities.


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