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Strategic CRM Program Developer

3 weeks ago

Copenhagen, Copenhagen, Denmark Medier Agency Full time

We are looking for a highly skilled CRM Manager to spearhead the development and implementation of innovative CRM strategies. As a key member of the Country Manager team, you will play a crucial role in enhancing customer relationships and driving revenue growth.

Job Description:
  • Develop and execute comprehensive CRM programs that cater to diverse customer segments.
  • Lead cross-functional teams to design and deliver engaging customer experiences.
  • Conduct regular analysis of customer behavior and metrics to inform strategic decisions.
  • Maintain a deep understanding of industry trends and competitor activity.
  • Foster strong relationships with stakeholders to ensure alignment and effective communication.
  • Collaborate with various departments to develop and implement cohesive marketing strategies.
Requirements:
  • At least 2 years of CRM experience.
  • Strong knowledge of CRM systems and data analytics tools.
  • Excellent communication and interpersonal skills.
  • A proven track record of driving business growth and improving customer engagement.
  • The ability to work effectively in a fast-paced environment and adapt to changing priorities.