Technical Business Solutions Expert

2 days ago


Copenhagen, Copenhagen, Denmark Scalepoint Technologies Ltd. Full time

Senior Technical Business Analyst

We are a technology-driven company that aims to provide innovative solutions to Scandinavian insurance companies.

Your Role in Delivering Exceptional Results

As a Senior Technical Business Analyst at Scalepoint Technologies Ltd., you will play a crucial role in shaping the future of our industry. You will ensure that our products meet the evolving needs of our clients, impacting customer satisfaction and overall success.

Key Responsibilities

  • Translating Customer Needs: Collaborate with clients to understand product requirements and translate them into actionable tasks for our development teams.
  • Cross-Domain Expertise: Act as the go-to resource for cross-domain functionality, supporting customers and internal teams.
  • Technical Troubleshooting: Diagnose and resolve complex technical issues, ensuring seamless operations and maximum customer satisfaction.
  • Collaborative Support: Partner with Sales and Product Owner teams to provide analysis and design solutions that meet technical and business needs.

Requirements

  • Strong background in technical analysis, hands-on experience in system troubleshooting and support.
  • Analytical mindset, skilled at problem-solving and processing large volumes of information.
  • Experience with GrayLog, Umbraco, Postman/SoapUI is essential. Additional skills in SQL, AD/IdentityServer/Keycloak, OAuth, and Digital Invoicing (OIOUBL) are a plus.
  • Clear communication, fluent in English and Danish, written and verbal, with ability to make complex technical concepts accessible.
  • Basic business know-how, proven track record delivering solutions to customers, understanding end-user needs, and tracking/designing processes for compliance and BI.

What We Offer

We provide training and opportunities to expand your skill set in IT analytics, stakeholder management, and product development. As you grow with us, so will your responsibilities and career opportunities.



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