![ASCENDIS PHARMA AS](https://media.trabajo.org/img/noimg.jpg)
Senior Manager, Customer Excellence Leader
2 months ago
Ascendis Pharma A/S is seeking a highly skilled and experienced professional to join our team as the Senior Manager, Customer Excellence. This is a unique opportunity to build and shape our customer excellence framework from scratch, driving operational implementation of global commercial systems and processes.
Key Responsibilities:
- Lead customer targeting and segmentation efforts in partnership with local General Managers and Sales Leads, providing daily support to local sales teams.
- Utilize advanced analytics, including attribution modeling, to assess the impact of digital channels on healthcare professionals.
- Drive insights to optimize customer engagement across various segments, channels, and content.
- Maximize the capabilities of Veeva CRM and support field operations through master data management and reporting.
- Continuously improve and integrate digital solutions to enhance the customer experience.
- Develop and implement Global/Regional Ways of Working guidelines, ensuring alignment across the countries and with US colleagues.
- Identify opportunities to improve field effectiveness and provide data-driven solutions.
Requirements:
- Bachelor's Degree required; master's degree or MBA preferred.
- 5+ years of sales operations experience in the pharmaceutical or biotech industry (which may include work as a consultant or supplier to the industry).
- Experience in Specialty or Rare Disease preferred.
- Extensive experience supporting technical design of commercial systems and implementing applications (CRM/Veeva). Advanced knowledge of MS Office (Excel, PowerPoint, Word) and Power BI is required.
Competencies:
- Proven history of working on and delivering multiple projects simultaneously, even when faced with tight deadlines and changing priorities.
- Ability to work effectively in cross-functional teams, showing leadership and initiative in achieving organizational objectives.
- Ability to operate in ambiguous situations, determining focused objectives, and establishing a clear path forward despite open questions.
- Strong team player with ability to manage conflicting priorities well and influence decisions.
- Proactive, self-motivated, and willing to travel internationally up to 20% of the time.
About Ascendis Pharma A/S:
Ascendis Pharma A/S is a fast-growing biopharmaceutical company with locations in Denmark, United States, and EU Commercial offices in Munich, Madrid, Milan, London, and Paris. We are applying our TransCon technology to build a leading, fully integrated biopharmaceutical company focused on making a meaningful difference in patients' lives.
Apply Now:
Applications will be evaluated when received, so please apply as soon as possible. If you are passionate about contributing to the field of rare diseases and eager to make a difference at Ascendis Pharma, we encourage you to apply for this exciting opportunity.
-
Customer Excellence Leader
4 weeks ago
Gentofte, Gentofte Kommune, Denmark ASCENDIS PHARMA AS Full timeAbout UsAt Ascendis Pharma A/S, we are revolutionizing the field of rare diseases by developing innovative therapies that make a meaningful difference in patients' lives.Job DescriptionWe are seeking an experienced Senior Manager, Customer Excellence to join our dynamic team. As a key member of our EU Commercial Excellence & Insights department, you will be...
-
Senior Manager, Customer Excellence Lead
1 month ago
Gentofte, Gentofte Kommune, Denmark ASCENDIS PHARMA AS Full timeAre you ready to make a significant impact in a dynamic and growing organization? Ascendis Pharma is seeking a dynamic and experienced professional to join our growing team as the Senior Manager, Customer Excellence Lead.As a key member of our EU Commercial Excellence & Insights team, you will have the unique opportunity to build and shape our customer...
-
Senior Research Leader in Cardiometabolic Health
4 weeks ago
Gentofte, Gentofte Kommune, Denmark Københavns Universitet (KU) Full timeAbout the RoleWe are seeking an exceptional Senior Research Leader to join our team at the Novo Nordisk Foundation Center for Basic Metabolic Research, University of Copenhagen. As a Senior Research Leader, you will play a key role in advancing our understanding of cardiometabolic health and disease.Company OverviewKøbenhavns Universitet (KU) is a leading...
-
Strategic Innovation Leader
3 weeks ago
Gentofte, Gentofte Kommune, Denmark Ørsted AS Full timeWelcome to Ørsted A/S, a global leader in renewable energy. We are seeking a highly skilled Strategic Innovation Leader to join our team.Company OverviewØrsted A/S is a growing green energy major and a global leader in climate action. Our mission is to drive change towards a green energy future. As a part of our team, you will play a key role in shaping...
-
Process Excellence Business Leader
1 month ago
Gentofte, Gentofte Kommune, Denmark Ørsted Full timeAs a key member of Ørsted's Process Excellence team, you will play a vital role in driving process standardization and optimization across the organization. In this role, you will collaborate closely with stakeholders to identify areas for improvement and develop solutions to streamline processes and improve efficiency.Main Responsibilities:Act as a subject...
-
Senior Risk Manager
2 months ago
Gentofte, Gentofte Kommune, Denmark Ørsted Full timeAt Ørsted, we're seeking a talented Senior Risk Manager to join our team. As a key member of our Merchant Risk US & Risk Metrics department, you'll play a critical role in identifying and analysing energy market risk on our global portfolio of renewable assets and European gas portfolio.About the Role: In this exciting position, you'll support the buildout...
-
Customer Success Manager
2 months ago
Gentofte, Gentofte Kommune, Denmark Wolfpack Full timeJoin Wolfpack's Team as a Customer Success ManagerAre you a driven and ambitious professional looking to make a difference in the way companies manage expenses? As a Customer Success Manager at Wolfpack, you will be a key player in a highly ambitious startup that is revolutionizing the way businesses handle expenses.Our software automates the entire process...
-
Senior Risk Manager Position
4 weeks ago
Gentofte, Gentofte Kommune, Denmark Ørsted Full timeOverview At Ørsted, we're driving change towards a green energy future. As a global leader in renewable energy, we're seeking an experienced risk analyst to join our team.Job Summary We're looking for a seasoned risk professional to support the buildout of our global risk metrics. The ideal candidate will have experience in analyzing and reporting...
-
Business Finance Transformation Leader
4 weeks ago
Gentofte, Gentofte Kommune, Denmark Orsted Asia Pacific Full timeCompany OverviewOrsted Asia Pacific is a leading renewable energy company driving change towards a green energy future. As a global leader in climate action, we strive to deliver innovative solutions and make a positive impact on the environment.Job DescriptionWe are seeking a highly skilled Senior Finance Partner to join our team. In this role, you...
-
Gentofte, Gentofte Kommune, Denmark Director File Full timeSenior Executive to Drive Sustainability and GrowthWe are a global leader in the industry, committed to building a better future through efficient, safe, and sustainable solutions. Our purpose is to empower people to make a difference, and we're looking for a strategic leader to join our team.The ideal candidate will have experience in leading strategy...
-
Senior Risk Management Professional
4 weeks ago
Gentofte, Gentofte Kommune, Denmark Ørsted Full timeJob SummaryWe are seeking a highly skilled Senior Risk Management Professional to join our team at Ørsted, a global leader in renewable energy.
-
Senior Finance Manager
1 week ago
Gentofte, Gentofte Kommune, Denmark Ørsted AS Full timeJob DescriptionWe are seeking an experienced Senior Finance Manager to join our Financial Controlling Nordics team in Copenhagen, Denmark.About the RoleIn this role, you will be responsible for financial controlling of highly complex legal entities in Denmark, Norway, and Sweden. This includes controlling monthly figures based on International Financial...
-
Operational Excellence Manager
1 month ago
Gentofte, Gentofte Kommune, Denmark Novo Nordisk AS Full timeAbout the RoleWe are seeking an experienced Manager for LEAN & Operational Excellence to join our Business Support department in Aseptic Manufacturing in Gentofte. As a Manager, you will play a key role in our organization, leading your team in driving the LEAN strategy at the site.The team consists of approximately 11 employees spanning from LEAN Project...
-
Change Management Strategist
1 week ago
Gentofte, Gentofte Kommune, Denmark Ørsted Full timeJob DescriptionWe are seeking an experienced Change Management Strategist to join our team at Ørsted.About the RoleThis is a unique opportunity to drive change and strategic initiatives across the organization, working closely with project managers, leaders, employees, and stakeholders. You will be responsible for developing and executing structured change...
-
Aseptic Production Senior Manager
1 month ago
Gentofte, Gentofte Kommune, Denmark Novo Nordisk AS Full timeAbout the RoleWe are seeking a Senior Manager in Aseptic Production to oversee four teams and report to the director. As part of the department management, you will be responsible for the operational aspect, encompassing operators and skilled worker teams.Your Key ResponsibilitiesEnsure that the organisation and processes are ready for validation processes...
-
Senior Sustainability Manager
2 weeks ago
Gentofte, Gentofte Kommune, Denmark Ørsted Full timeAbout ØrstedØrsted is a global leader in renewable energy, driving change towards a green energy future. We are dedicated to accelerating your talent into an international career within your professional field.Job DescriptionWe are seeking a Senior Sustainability Manager to play a key role in delivering our performance management framework and QHSE...
-
Process Excellence Business Partner
2 months ago
Gentofte, Gentofte Kommune, Denmark Ørsted Full timeUnlock Your Potential in Renewable EnergyAt Ørsted, we're shaping the future of green energy and we need talented individuals like you to join our team. As a Process Excellence Business Partner, you'll play a crucial role in driving our agenda for standardisation and optimisation of existing processes.Your Key Responsibilities:Act as a main point of contact...
-
Gentofte, Gentofte Kommune, Denmark Director File Full timeGlobal Sustainability Leader for Volvo Construction Equipment in NorwayWe are looking for a forward-thinking leader to drive our sustainability journey in Norway. As Global Sustainability Leader for Volvo Construction Equipment in Norway, you will be part of an unprecedented transformation journey.Your key responsibilities will include driving our business...
-
Senior Key Account Manager
4 weeks ago
Gentofte, Gentofte Kommune, Denmark Boston Scientific Gruppe Full timeNational Key Account Manager - Endoscopy - NordicsWork mode: Remote in Country. Estimated salary: 120,000 - 180,000 per year.About the Role:As a Senior Key Account Manager, you will be responsible for devising and implementing successful sales strategies to build relationships with influential clinical, administrative, and economic decision-makers within...
-
Market Intelligence Leader for Rare Diseases
3 weeks ago
Gentofte, Gentofte Kommune, Denmark Ascendis Pharma AS Full timeLead Competitive Intelligence in EndocrinologyThe Market Intelligence department's primary objective is to keep the business optimally informed on developments in the competitive landscape, supporting sustainable growth and ensuring Ascendis Pharma remains agile and competitive in a rapidly evolving industry.In this role, you will play a critical part in...